Fall 2026 - Customer Experience Intern

Posted Yesterday
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Scottsdale, AZ, USA
In-Office
Internship
Automotive • Cloud • Energy
The Role
Supports customer experience initiatives through survey and feedback platform management, customer journey projects, data analysis, governance materials, communications, sprint planning, process documentation, and user acceptance testing. Collaborates with cross-functional teams, attends meetings, contributes to brainstorming, and shadows CX leaders and analysts. The internship requires strong communication and organizational skills, Microsoft Office familiarity, interest in customer experience and human-centered design, and enrollment in a relevant degree program.
Summary Generated by Built In

An internship at onsemi offers a dynamic opportunity to gain hands-on experience through real-world projects that drive innovation in the semiconductor industry. Interns are entrusted with meaningful responsibilities and exposed to cutting-edge technologies, fostering both technical skill development and professional growth.

onsemi views internships as a strategic pipeline for entry-level career positions, providing a collaborative and inclusive environment where interns work alongside diverse teams and contribute to high-impact initiatives. The company’s commitment to sustainability, including its goal of achieving net-zero emissions by 2040, enables interns to engage in projects that align with global environmental priorities.

Key benefits include:

  • Competitive compensation and medical benefits
  • Flexible work hours aligned with academic schedules
  • Access to Employee Resource Groups (ERGs) which foster a sense of belonging and provide opportunities for mentorship and community engagement
  • Networking events, professional development workshops, and project showcases that build career readiness and visibility across the organization

Internship roles span multiple disciplines including engineering, business operations, data analytics, and finance, and are designed to align with onsemi’s strategic goals of innovation and workforce development. Structured programs such as rotational field sales and finance analyst tracks offer additional career pathways for interns transitioning into full-time roles.

Responsibilities

The CX team at onsemi is committed to designing and delivering best-in-class customer experiences across the enterprise. We focus on feedback and actioning, journey design, and leadership enablement to drive customer-centric outcomes.

As a Summer Intern, you will support strategic CX initiatives and gain hands-on experience in customer journey management, survey design, data analysis, and program execution. You’ll collaborate with cross-functional teams and contribute to projects that enhance customer satisfaction and operational efficiency.

CX Programming Support: Assist in the execution of listening posts and feedback platforms Help prepare materials for CX governance councils and SteerCo meetings Support internal communications and content creation for CX enablement 

Project Coordination: Participate in sprint planning and backlog grooming for CX platform enhancements Document processes and support UAT testing for survey and feedback tools 

Team Collaboration: Attend team meetings and contribute to brainstorming sessions. Shadow CX leaders and analysts to understand strategic planning and execution. 
 

Qualifications
Qualifications – External
Requirements:
  • Strong communication and organizational skills.
  • Familiarity with Microsoft programs - excel, sharepoint, powerpoint, word Interest in customer experience, human-centered design, and continuous improvement.
     
To be considered for an internship, you must be currently enrolled in a degree seeking program. This position is specifically looking for someone who will be enrolled in [Business, Customer Insights, Customer Experience, Marketing, Program Management, Communications degree program].
About Us
onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.

More details about our company benefits can be found here:

https://www.onsemi.com/careers/career-benefits

About the TeamWe are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.


onsemi is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, ancestry, national origin, age, marital status, pregnancy, sex, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, or any other protected category under applicable federal, state, or local laws.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.

Skills Required

  • Currently enrolled in a degree-seeking program
  • Enrolled in Business, Customer Insights, Customer Experience, Marketing, Program Management, or Communications degree program
  • Strong communication skills
  • Strong organizational skills
  • Familiarity with Microsoft Excel, SharePoint, PowerPoint, and Word
  • Interest in customer experience, human-centered design, and continuous improvement

onsemi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about onsemi and has not been reviewed or approved by onsemi.

  • Retirement Support Retirement programs are highlighted by a U.S. 401(k) with a 100% match on the first 4% and immediate vesting. International plans such as Ireland’s defined contribution scheme and Germany’s company-funded pension elements reinforce long-term savings.
  • Leave & Time Off Breadth Time-off policies include ten paid holidays, flexible vacation for exempt employees, and three to five weeks of vacation for non-exempt staff as tenure grows, alongside sick time accrual. Paid leaves span parental, bereavement, jury duty, and military service, with Europe locations offering additional statutory and seniority-based days.
  • Parental & Family Support Family supports include eight weeks of paid parental leave, company-sponsored backup care for children, adults, and pets, and up to $15,000 in adoption assistance. Regional provisions such as Switzerland’s child allowance and accessible EAP counseling show added attention to household needs.

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The Company
HQ: Phoenix, AZ
11,712 Employees

What We Do

We are building a better future through intelligent technology. For over 60 years, onsemi and its ancestors have been leading the world’s greatest technology advancements. onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.

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