Company Description
Located 70 km from Mexico City, Bosch Plant in Toluca (TlP) has manufactured a wide range of products and solutions for the Automotive Business for over 58 years.
Join our team, to work, lead and win #LikeABosch
Job Description
•This position is responsible for failure management (customer claim)
•Coordinate investigation of customer claims and document 8D reports internally and customer portals
•Verification of implemented corrective actions and distribution of LL across value stream for customer claims
•Participation of internal, external and certification audits for costumer specific requirements and enable best quality points.
•Active member of the PFMEA moderations and line Walks
•Active member of the Risk Assessment
Qualifications
- Advance English Level (fluency speaking, written communication, commercial negotiations)
- Knowledge on quality core tools (SPC, CP, MSA, FMEA)
- Knowledge on problem solving methodologies (8D, KT, Shainin)
- Negotiations skills and customer-oriented
- Self-driven and leadership skills
- Previous experience in customer service (OEMS, TIERS)
- From to 4 to 5 years of experience in Automotive Industry
Additional Information
Join a young team with international leadership working in a dynamic and global environment collaborating actively with China, Serbia and Germany.
What We Do
The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.
As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”
The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 128 locations across the globe, Bosch employs some 76,100 associates in research and development, of which more than 38,000 are software engineers.
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Imprint: www.bosch.com/corporate-information
Privacy statement: www.bosch.com/data-protection-notice