Facilities Manager

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job summary

We are seeking a proactive and experienced Facilities Manager to lead the day-to-day operations of CDW's UK Distribution Centre and office facilities. This role is pivotal in ensuring operational excellence, driving continuous improvement, and supporting our sustainability and growth objectives.

What you will do

• Smooth Operations: All sites run efficiently, with facilities services well-managed and minimal disruption.
• Compliance & Safety: Health & Safety and Fire Safety standards are fully met and safe practices are embedded.
• Supplier Management: Supplier relationships and contracts are effectively managed, ensuring high service quality.
• Financial Control: Budgets are well-managed and KPIs consistently achieved.
• Sustainability: Energy-saving and waste-reduction initiatives are delivered.
• Stakeholder Collaboration: Strong teamwork and clear communication across all departments.
• Visible Leadership: Regular site presence and proactive issue resolution.
• Continuous Improvement: Proactive, detail-focused, and committed to ongoing development and excellence.
• Maintain primary relationships with key suppliers
• Oversee all facilities operations at the Distribution Centre and offices, including cleaning, waste management, vending, utilities, security, and parking.
• Develop and manage sustainable maintenance and service plans through strong supplier relationships.
• Ensure compliance with Health & Safety and Fire Safety regulations across all sites.
• Manage leases, service charges, insurance, utilities, and contractor relationships.
• Coordinate refurbishments, layout changes, and office moves with minimal disruption.
• Support the sites operations with a focus on layout optimisation, preventative maintenance, and integration with semi-automated systems.
• Collaborate with internal teams (legal, finance, procurement, project leads) on supplier sourcing and contract management.
• Track service performance, control budgets, and ensure alignment with KPIs and business priorities.
• Contribute to environmental initiatives by identifying and implementing energy-saving and waste-reduction opportunities.
• Maintain a visible presence across sites and conduct regular site evaluations.
• Assist in managing CDW's UK and international real estate portfolio, identifying opportunities for improvement.
• Coordinate space planning and ensure efficient use of facilities.
• Support office security and promote safe working practices.
• Lead the development and implementation of supplier contract management processes and performance metrics.
• Participate in supplier evaluation, selection, and contract negotiations.
• Provide input on sourcing decisions and alternative supplier options.
• Collaborate with the Head of Facilities to ensure a robust and effective facilities strategy.
• Travel up to 50% of the time to support site operations and project delivery.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization

What we expect of you

• Required experience
• Experience in a similar role
• Proven experience in facilities or distribution centre management.
• Background in supplier and contract management.
• Solid understanding of warehouse operations, automation, and layout efficiency.
• Knowledge of facilities maintenance, planning, and compliance.
• Experience managing budgets and service performance.
• Familiarity with project management methodologies and process improvement.
• Strong analytical, reporting, and organisational skills.
• Willingness to train as a First Aider and Fire Warden (training provided).

Preferred skills, experience, and qualities needed (optional)

• Professional, honest, and hardworking.
• Self-motivated and proactive with a keen eye for detail.
• Excellent communication and interpersonal skills.
• Able to build relationships across all levels and adapt communication style accordingly.
• Capable of multi-tasking and managing time effectively in a fast-paced environment.
• Passionate about driving positive change and operational efficiency.
• Committed to continuous development and improvement.
• Approachable and receptive to feedback.

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice .