Facilities Manager

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job summary

We are seeking a proactive and experienced Facilities Manager to lead the day-to-day operations of CDW's UK Distribution Centre and office facilities. This role is pivotal in ensuring operational excellence, driving continuous improvement, and supporting our sustainability and growth objectives.

What you will do

• Smooth Operations: All sites run efficiently, with facilities services well-managed and minimal disruption.
• Compliance & Safety: Health & Safety and Fire Safety standards are fully met and safe practices are embedded.
• Supplier Management: Supplier relationships and contracts are effectively managed, ensuring high service quality.
• Financial Control: Budgets are well-managed and KPIs consistently achieved.
• Sustainability: Energy-saving and waste-reduction initiatives are delivered.
• Stakeholder Collaboration: Strong teamwork and clear communication across all departments.
• Visible Leadership: Regular site presence and proactive issue resolution.
• Continuous Improvement: Proactive, detail-focused, and committed to ongoing development and excellence.
• Maintain primary relationships with key suppliers
• Oversee all facilities operations at the Distribution Centre and offices, including cleaning, waste management, vending, utilities, security, and parking.
• Develop and manage sustainable maintenance and service plans through strong supplier relationships.
• Ensure compliance with Health & Safety and Fire Safety regulations across all sites.
• Manage leases, service charges, insurance, utilities, and contractor relationships.
• Coordinate refurbishments, layout changes, and office moves with minimal disruption.
• Support the sites operations with a focus on layout optimisation, preventative maintenance, and integration with semi-automated systems.
• Collaborate with internal teams (legal, finance, procurement, project leads) on supplier sourcing and contract management.
• Track service performance, control budgets, and ensure alignment with KPIs and business priorities.
• Contribute to environmental initiatives by identifying and implementing energy-saving and waste-reduction opportunities.
• Maintain a visible presence across sites and conduct regular site evaluations.
• Assist in managing CDW's UK and international real estate portfolio, identifying opportunities for improvement.
• Coordinate space planning and ensure efficient use of facilities.
• Support office security and promote safe working practices.
• Lead the development and implementation of supplier contract management processes and performance metrics.
• Participate in supplier evaluation, selection, and contract negotiations.
• Provide input on sourcing decisions and alternative supplier options.
• Collaborate with the Head of Facilities to ensure a robust and effective facilities strategy.

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization

What we expect of you

• Required experience
• Experience in a similar role
• Proven experience in facilities or distribution centre management.
• Background in supplier and contract management.
• Solid understanding of warehouse operations, automation, and layout efficiency.
• Knowledge of facilities maintenance, planning, and compliance.
• Experience managing budgets and service performance.
• Familiarity with project management methodologies and process improvement.
• Strong analytical, reporting, and organisational skills.
• Willingness to train as a First Aider and Fire Warden (training provided).

Preferred skills, experience, and qualities needed (optional)

• Professional, honest, and hardworking.
• Self-motivated and proactive with a keen eye for detail.
• Excellent communication and interpersonal skills.
• Able to build relationships across all levels and adapt communication style accordingly.
• Capable of multi-tasking and managing time effectively in a fast-paced environment.
• Passionate about driving positive change and operational efficiency.
• Committed to continuous development and improvement.
• Approachable and receptive to feedback.

CDW is committed to being an AI-fluent organization

As a leader, you will champion and be accountable for our vision of becoming an AI-fluent organization. We expect leaders to model curiosity, encourage responsible AI adoption, and foster a culture of continuous learning. You don't need deep technical expertise, but you should be comfortable exploring how AI can enhance strategy, decision-making, and team performance. Your role includes guiding others in building confidence and capability with AI tools and practices, while promoting openness to experimentation and shared learning.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities.

As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.