Facilities Assistant, Client Support Team

Reposted 11 Days Ago
Be an Early Applicant
London, Greater London, England
In-Office
Entry level
Co-Working Space or Incubator • Events • Information Technology • Other • Professional Services • Real Estate • Hospitality
Convene is a global hospitality company that designs and operates premium meeting, event, and flex office spaces.
The Role
As a Facilities Assistant, you will maintain cleanliness, set up meeting rooms, and ensure high client care standards, while working flexible hours.
Summary Generated by Built In

Facilities Assistant, Client Support Team | London, UK

Please note: Candidates must currently reside in the UK and be able to work in the UK without sponsorship. 


Looking for Flexible Hours and a Career That Works Around You?
Join our Client Support Team at Convene and gain valuable experience in hospitality and events - where we don’t just run meetings and events, we create unforgettable moments that leave a lasting impression.

Flexible Gigs: Choose shifts that work for you. Weekdays, evenings, or just a few days a week. You’re in control.
Competitive Pay: Earn a great hourly wage while working with a dynamic, supportive team.
Room to Grow: Over 50% of our supervisors started in entry-level roles. We promote from within and invest in your future.
Work-Life Balance: Enjoy mostly Monday–Friday shifts and yes, you’ll usually have Christmas off to spend with loved ones!

What You'll Do:


Provide a high standard of client care within the venue by maintaining a clean and comfortable environment for clients at all times.


Room Setting & Service:

  • Set rooms each evening for the following day in accordance with client requirements and company standards.
  • Ensure that meeting rooms not in use are set up to company standards and available for client show rounds.

House-keeping:

  • Maintain all meeting rooms, staff offices, and common areas at the highest level of cleanliness.
  • Clean and re-stock washrooms daily.
  • Carry out deep-cleaning duties within the venue as per the schedule provided by the Facilities Supervisor.
  • Ensure all waste removal is carried out according to Health & Safety regulations and company standards.
  • Maintain stocks of cleaning materials by updating stock sheets.
  • Store and keep a log of lost property found in meeting rooms and common areas.

Health and Safety

  • Carry out duties in accordance with all Health and Safety regulations and company best practice.

General:

  • Be available for staff briefings and company events, including attendance at company functions.
  • Be available for weekend work where necessary.
  • Undertake any reasonable requests for ad hoc duties by the venue team.

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather.  It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers.  With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

Learn more at https://convene.com/. 

We’re Here For You: 


At Convene, you’ll receive:

  • Generous paid time off, including an extra day off for your birthday
  • Participation in our pension scheme with contributions from Convene
  • Professional development support
  • Wellness subsidy to support your wellbeing
  • Savings on bikes and equipment through Convene’s Cycle to Work programme
  • A chance to be part of a dynamic, growing team
  • The opportunity to have a significant impact on your team and the business in the work that you do

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives. 

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The Company
HQ: London, UK
760 Employees
Year Founded: 2009

What We Do

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds – ranging from small corporate meetings to immersive brand activations and beyond.

CHG is currently comprised of two core brands: Convene and etc.venues. United by a shared vision – to cultivate environments where connections grow, organizations flourish, and every gathering promotes presence and purpose – CHG brands offer clients multiple products built with intention to facilitate exceptional in-person experiences: event venues, meeting rooms, flexible office space, and membership clubs. With hospitality at its core, CHG brands serve as a partner, not just a place, for members and clients, providing all the resources needed to host impactful gatherings – on-site catering, in-room AV, production services, planning support – as well as thoughtfully considering every possible detail to ensure a memorable occasion.

As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, CHG has a network of nearly 40 locations across nine global cities. Its venues go beyond space, fostering experiences rooted in belonging, guided by hospitality, and designed to bring people together time and again.

Why Work With Us

CHG: A dynamic global event company where every detail, interaction, and experience matters. Join a team built on genuine hospitality, collaboration, growth, and purpose. Born from hospitality, fueled by GRIT, connecting people in meaningful ways. Explore careers: https://convene.com/careers/

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