Facilities Administrator

Posted An Hour Ago
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Stoke-on-Trent, Staffordshire, England, GBR
In-Office
Entry level
Digital Media • Gaming • Software • Esports • Automation
We’re a leading online gambling brand, offering an unmatched experience across sports and streaming events worldwide.
The Role
Maintain the CAFM and helpdesk systems, allocate work to facilities teams, monitor mailboxes and booking systems, act as first point of contact for staff and contractors, support administrative tasks (vehicle allocations, electric charging), assist engineering teams with job plans, and own high-priority job resolution. Shift-based role requiring flexible hours on a rolling rota between 07:00 and 19:00.
Summary Generated by Built In
Company Description

We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our global worldwide.

Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.

Job Description

As a Facilities Administrator you will use and maintain the facilities management system, allocating work to the relevant teams as well as supporting with general administrative tasks.

We are seeking a dynamic and highly motivated individual who thrives in a fast-paced environment, has a great telephone manner and excels at working collaboratively.

You will effectively assist the UK Facilities teams by managing the facilities management and Helpdesk software, alongside completing various administrative duties required by the department.

This position is offered on a full-time basis and will require a flexible approach to working hours. Shifts will be allocated on a rolling rota of any four days from seven between the hours of 07:00 and 19:00, including bank holidays.

Qualifications

  • Experience working with a CAFM system and Helpdesk would be beneficial.  
  • Ability to work under pressure and meet tight deadlines whilst maintaining attention to detail. 
  • Experience in Microsoft Office including Outlook and Excel. 
  • Ability to communicate at all levels with strong customer service skills, whilst acting as a point of contact for Facilities and other internal departments. 
  • Well organised and skilled in effective time management. 
  • Able to work as part of a team and independently without supervision. 

Additional Information

  • Acting as the first point of contact for the Business and external contractors. 
  • Monitoring of all mailboxes, CAFM and booking systems to support a 24/7 business operation. 
  • Supporting Facilities teams with administrative tasks. 
  • Allocating Company pool vehicles and electric charging. 
  • Working alongside Engineering teams to create job plans. 
  • Completing end to end ownership of all high-priority jobs raised. 

By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Notice - https://www.bet365careers.com/privacy-policy

At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.

Skills Required

  • Experience working with a CAFM system and Helpdesk
  • Ability to work under pressure and meet tight deadlines while maintaining attention to detail
  • Experience in Microsoft Office including Outlook and Excel
  • Strong customer service skills and ability to communicate at all levels
  • Well organised with effective time management
  • Able to work as part of a team and independently without supervision
  • Flexible approach to working hours; shifts on a rolling rota between 07:00 and 19:00

What the Team is Saying

Nintal
Jessica
Joanna
Pablo
Sthefani
Drew
Elise
Alper
Charlotte
Darren
Sthefani
Alper
Pablo
Charlotte
Ben
Darren
Drew
Ashley
Alper
Charlotte
Cameron
Charlotte
Sthefani’s Story
Alper
Charlotte
Alper
Drew
Pablo
Alper
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The Company
HQ: Denver, Colorado
10,000 Employees
Year Founded: 2000

What We Do

We’re one of the world’s leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our global worldwide. Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.

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HQDenver, Colorado
HQStoke-on-Trent, GB
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Manchester, GB
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Sliema, MT
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