F&I Manager

Toyota of Dartmouth | Dartmouth, MA

Toyota of Dartmouth is seeking an experienced, motivated, and results-driven Finance & Insurance (F&I) Manager to join our dealership team.

We are looking for a professional who can maximize F&I performance while delivering an exceptional customer experience and maintaining the highest standards of integrity and compliance.

Previous automotive F&I experience is strongly preferred. Toyota experience is a plus, but not required. We welcome successful F&I professionals from other automotive brands who are looking for an opportunity to advance their careers.

• Manage the finance and insurance process for new and pre-owned vehicle sales.

• Present financing, leasing, vehicle service contracts, GAP coverage, and other protection products professionally and transparently.

• Build and maintain strong relationships with banks, credit unions, and other lending institutions.

• Secure competitive financing options while maximizing dealership profitability.

• Ensure all financing documents, contracts, and disclosures are completed accurately and in compliance with applicable laws.

• Maintain a thorough understanding of federal and Massachusetts automotive finance regulations.

• Work closely with the sales management team to ensure a smooth transition from vehicle sale to final delivery.

• Maintain efficient contract processing, funding, and CIT management.

• Monitor F&I performance, including product penetration, per-vehicle retail (PVR), and customer satisfaction.

• Resolve customer financing concerns professionally and efficiently.

• Maintain accurate records and follow dealership policies and procedures.

• Participate in ongoing training to stay current with lender programs, compliance requirements, and industry best practices.

• Previous automotive dealership F&I Manager experience strongly preferred.

• Toyota dealership experience is a bonus, but not required.

• Proven ability to achieve strong F&I performance while maintaining customer satisfaction.

• Knowledge of automotive financing, leasing, lender programs, and protection products.

• Strong understanding of federal and state finance and consumer protection regulations.

• Excellent communication, negotiation, and presentation skills.

• Ability to work efficiently in a fast-paced dealership environment.

• Strong organizational skills and attention to detail.

• Experience with dealership management systems and electronic contracting.

• Professional attitude, integrity, and strong work ethic.

• Valid driver's license.