Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth.
Values: To protect our integrity first
To promote ingenuity and challenge everything
To develop people
To pursue excellence
The Company: Our strength is in our people and team work.
Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. Our unique footprint allows us to provide a diverse range of products and services across many industries, and across the country.
SUMMARY
Controls the Sale: The F&I manager's job is to secure each sale and ensure that every vehicle sold is delivered.
ESSENTIAL DUTIES
Essential Duties include the following. Other duties may be assigned.
Protects gross profit by arranging financing so outside sources do not have an impact on selling margins.
Establishes lender relations that tie the customer closer to the dealership.
Generates additional income through the sales of credit insurance, vehicle service contracts, GAP coverage, and maintenance plans.
Maintains control of all paperwork until it is ready to be turned into the general office.
Responsible for all paperwork involved with the sale of the vehicle, including obtaining customer signatures and securing payoff and insurance information.
Converts cash deals to finance.
Establishes and maintains good working relationships with several finance sources, including the manufacturer.
Processes finance and lease deals accurately and fairly through financial sources to secure approval.
Conducts business in an ethical and professional manner.
Processes all federal, state, and dealer paperwork related to vehicle transaction.
Understands and complies with federal, state, and local regulations that affect the new- and used-vehicle and finance departments.
Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.
Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.
Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.
Provides customers with complete explanation of manufacturer and dealership service procedures and policies.
Manages the alternative finance source program to ensure that several sources are available.
Seeks insurance companies for insurance paper.
Maintains insurance files.
Sets up and maintains a program that will ensure 100 percent turnover to the F&I department.
Provides sales force and sales managers with current information about finance and lease programs continually.
Trains the sales staff regarding the benefits of financing, insurance and extended service programs.
Works with sales managers to secure a reasonable profit from every sale.
Coordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and income.
Ensures collection of all finance and insurance fees.
Takes all credit applications.
Prepares reports on finance penetration.
Attends managers meetings.
Handles all rate quotations.
Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction.
Supervises and trains designated backup to ensure continued efficiency and profitability in the F&I manager's absence.
Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals.
Maintains a professional appearance.
BENEFITS
Competitive salary
401k with employer match (after 3 months of employment)
Medical, dental, and vision insurance
Employer paid STD and Basic life
Optional life and LTD
Flexible Spending Account
PTO – Paid Time Off program
Career Advancement Opportunities
Background screening is a mandatory pre-requisite for employment consideration.
Vanguard Truck Centers afford equal employment opportunity to all qualified employees and applicants for employment and will prohibit discrimination because of race, color, sex, religion, nation of origin, age, handicap or veteran status.
QualificationsQUALIFICATIONS
A successful F&I manager needs the product knowledge, professionalism, and empathy that customers look for today. Communication is extremely important in a business department as it contributes to team-building with sales and the General Office.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
3-5 years F&I experience required
College degree preferred
CERTIFICATES, LICENSES, REGISTRATIONS
AFIP certification a plus
Skills Required
- 3-5 years F&I experience
- Acquire and maintain current state insurance license and continuing education
- Successful background screening (mandatory prerequisite)
- Strong product knowledge, communication skills, professionalism, and customer empathy
- College degree
- AFIP certification
What We Do
Vanguard Truck Centers is a leading commercial truck dealership group delivering full-service transportation solutions across the U.S. Founded in 1989, it has grown into the largest multi-regional Volvo/Mack dealership platform in North America.
