F&B Supervisor

67 rooms

Amenities: unique on-site food and beverage operations, rooftop pool, fitness center, valet parking.

A boutique luxury hotel in New Orleans’ Warehouse District, just steps from Magazine Street, Maison Métier is surrounded by galleries, boutiques, and top dining, and only minutes from the French Quarter and National WWII Museum. Blending old-world charm with modern elegance, the property offers an intimate, high-touch hospitality experience—ideal for professionals who thrive on personalized service in a nimble, design-forward environment.

Maison Métier offers a refined boutique hotel experience where timeless elegance meets the vibrant culture of New Orleans. Designed for discerning travelers, the hotel blends sophisticated interiors, curated art, and personalized service to create an intimate and elevated stay. A one Michelin Key property two years in a row, Maison Métier feels less like a hotel and more like a lavish, art-laden residence. With Salon Salon, our in-house speakeasy, and Breakfast Room for guest dining we are looking for a Food and Beverage supervisor to support our team.

The Food & Beverage Supervisor assists in overseeing daily operations of restaurant, bar, and/or banquet areas. This role supports team members, ensures service standards are met, maintains cleanliness and organization, and contributes to delivering an exceptional guest experience.

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent required.
• Hospitality coursework or certifications preferred.

Experience

• Minimum 1–2 years of food and beverage experience.
• Prior supervisory or lead experience preferred.
• Experience in restaurant, bar, or banquet operations a plus.

Skills and Knowledge

• Strong leadership and communication abilities.
• Excellent customer service and problem-solving skills.
• Working knowledge of POS systems and cash-handling procedures.
• Understanding of food safety, sanitation standards, and alcohol service regulations.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong organizational and team coordination skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Job Duties and Responsibilities

• Supervise and support daily operations of assigned F&B outlet(s).
• Assist with training and onboarding new team members.
• Ensure service standards, cleanliness, and guest satisfaction targets are met.
• Monitor dining areas, bar stations, and service flow during peak periods.
• Assist with scheduling, breaks, and shift coverage as needed.
• Handle guest concerns promptly and professionally.
• Support inventory, ordering, and restocking processes.
• Ensure compliance with safety, sanitation, and alcohol service guidelines.
• Assist with opening and closing procedures.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.