F&B Supervisor

Posted 5 Days Ago
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New Orleans, LA, USA
In-Office
Junior
Hospitality
The Role
Supervise daily food and beverage outlet operations, staff scheduling, service quality, guest satisfaction, inventory, sales, and compliance. Coordinate with kitchen teams, support events and banquets, resolve guest concerns, conduct pre-shift meetings, and assist with recruiting, onboarding, training, and coaching. Monitor waste, portion control, and operational profitability while maintaining food safety and sanitation standards.
Summary Generated by Built In

Loews New Orleans Hotel offers careers in the city’s Warehouse District, where culture, comfort and hospitality come together. Team members help create upscale guest experiences in a prime location near the energy, charm and character of the Big Easy.


Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.


Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.


Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.


What We Offer:

  • Competitive health & wellness benefits, retirement benefits
  • Paid Sick Days, Vacation, Holidays & Paid Bereavement
  • Training & Development opportunities, career growth
  • Tuition Reimbursement
  • Pet Insurance & Pet Bereavement
  • Team Member Hotel Rates, other discounts, perks and more
  • Complimentary meals in Team Member Café while working
  • Community volunteer opportunities
  • Complimentary parking
  • Benefits are subject to eligibility and may vary by position

What We’re Looking For:

As a Food and Beverage Supervisor, you’ll lead a dynamic team to deliver exceptional guest experiences across our dining and beverage outlets. From supervising staff and maintaining quality standards to assisting with training, scheduling, and inventory, you’ll ensure smooth and efficient operations.

Who You Are:

  • Lead and motivate a diverse team to ensure smooth operations

  • Focus on delivering exceptional guest experiences and resolving issues promptly

  • Maintain high standards in service, presentation, and operations

  • Communicate effectively with staff and guests to ensure clarity and satisfaction

  • Adapt quickly and solve problems in a fast-paced environment

  • Passionate about hospitality and thrive in a fast-paced, team-driven environment

  • Veterans and military spouses are encouraged to apply

What You Will Do:

  • Oversee daily operations of assigned food and beverage outlets or shifts to ensure efficiency

  • Monitor service quality, food presentation, and guest satisfaction to uphold high standards

  • Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery

  • Assist with planning and managing special events, banquets, and private functions

  • Greet guests, address inquiries, and resolve complaints promptly and professionally

  • Gather and analyze guest feedback to suggest improvements and enhance experiences

  • Supervise, schedule, and delegate tasks to service staff, ensuring balanced workloads

  • Conduct pre-shift meetings to communicate priorities, updates, and promotions

  • Support recruitment, onboarding, and training of new team members

  • Provide ongoing coaching and feedback to maintain service excellence

  • Monitor inventory and stock levels, coordinating purchases to meet operational needs

  • Track sales, control waste, and implement portion control to optimize profitability

  • Ensure compliance with health, safety, and hygiene regulations across all operations

  • Regular attendance in conformance with standards

  • May be required to work varying schedules to reflect business needs

  • Required to attend all mandatory training sessions and meetings

  • Perform other duties as assigned

Your Qualifications Include:

  • Minimum of one year of food and beverage experience required; prior leadership or supervisory experience is preferred

  • Thorough understanding of food and beverage techniques, service standards, and sanitation regulations

  • Strong organizational, communication, and leadership skills with the ability to motivate teams

  • Proficient in Microsoft Office and familiar with POS systems and basic financial reporting

  • Ability to lift and carry food service trays weighing 35+ pounds

  • Skilled in working efficiently in fast-paced environments while maintaining attention to detail

  • High School Diploma or equivalent preferred

Who You’ll Supervise:

  • Servers

  • Bus persons

  • Food Runners

  • Bartenders

Skills Required

  • Minimum one year of food and beverage experience
  • Understanding of food and beverage techniques, service standards, and sanitation regulations
  • Strong organizational, communication, and leadership skills
  • Ability to motivate teams and work effectively in a fast-paced environment
  • Proficiency in Microsoft Office
  • Familiarity with POS systems and basic financial reporting
  • Ability to lift and carry food service trays weighing 35 or more pounds
  • High School Diploma or equivalent
  • Prior leadership or supervisory experience

Loews Hotels & Co Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Loews Hotels & Co and has not been reviewed or approved by Loews Hotels & Co.

  • Parental & Family Support Paid parental leave, adoption assistance, Bright Horizons back-up care, and fertility coverage through WINFertility (lifetime maximum of $25,000) are explicitly offered. These benefits expand support for family-building and caregiving beyond standard hospitality offerings.
  • Healthcare Strength Multiple medical, dental, and vision plan options are paired with mental health resources through an EAP and 24/7 coaching via Headspace Care. This breadth indicates robust core health coverage with accessible wellbeing support.
  • Retirement Support A 401(k) program through T. Rowe Price includes a company match up to 4% with immediate 100% vesting. This structure enhances retirement savings value from the start of employment.

Loews Hotels & Co Insights

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The Company
HQ: New York, NY
4,435 Employees
Year Founded: 1960

What We Do

Loews Hotels & Co is an American luxury hospitality company that owns and operates hotels and resorts across the United States and Canada.

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