Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
As a Food & Beverage Supervisor, you are a natural team leader who knows how to keep operations running smoothly while delivering excellent guest experiences. You thrive in dynamic, fast-paced environments and know how to support both your team and management with confidence. From service execution to team coordination and guest satisfaction, you bring strong attention to detail, professionalism, and a hands-on attitude. You lead by example, ensure consistency in standards, and help create an atmosphere where both staff and guests feel supported and valued.
About you…
Experience with assisting management to lead day-to-day department operations of all F&B outlets including restaurant, bar, banquet and IRD.
Experience within a luxury hotel is a desirable asset.
Skilled in providing professional, friendly, and engaging service to guests, ensuring their satisfaction.
Experience with overseeing waiters' opening and closing duties, ensuring all tasks are completed according to company standards
Proven ability to delegate tasks effectively, providing support to both staff and management.
Experienced in setting up both front and back-of-house areas of F&B to the highest standards.
Experience with addressing complaints or service issues with a positive attitude and involving management when needed.
Familiarity with training new staff, ensuring they meet service expectations and understand departmental procedures.
Experience assisting with the coordination and execution of special events, ensuring everything runs smoothly
Ability to keep kitchen staff informed about special events, ensuring coordination and smooth service.
Strong knowledge of following health and safety and food hygiene laws to maintain a safe environment.
Flexibility to meet the demands of a 24-hour operation.
About us…
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
Designed by Nature work environment.
Competitive salary package with included pension and health insurance benefits.
Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Skills Required
- Experience assisting management with day-to-day operations across food and beverage outlets, including restaurants, bars, banquets, and in-room dining.
- Experience providing professional, friendly, and engaging guest service.
- Experience overseeing waiters' opening and closing duties according to company standards.
- Ability to delegate tasks effectively and support staff and management.
- Experience setting up front- and back-of-house food and beverage areas to high standards.
- Experience addressing guest complaints and service issues professionally.
- Familiarity with training new staff on service expectations and departmental procedures.
- Experience coordinating and executing special events.
- Ability to communicate special event requirements to kitchen staff.
- Knowledge of health, safety, and food hygiene laws.
- Flexibility to work in a 24-hour operation.
- Experience working within a luxury hotel.
What We Do
SH Hotels and Resorts, now operating as Starwood Hotels, is a luxury hotel brand management company and an affiliate of Starwood Capital Group. The company manages a portfolio of distinctive brands, including 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection, emphasizing sustainable luxury and innovative design to create groundbreaking hospitality experiences globally.
