We're committed to bringing passion and customer focus to the business.
About us:
With 1,125 rooms and suites, four restaurants and three bars, a multifunctional Congress Center and Berlin's most successful live show “Stars in Concert”, the Estrel is Europe's largest hotel, congress and entertainment center. With 1,200 events a year, the Estrel occupies a top position as a congress and event location. A team of 550 employees from 23 nations looks after our national and international guests and customers. The Estrel Tower is currently under construction and will expand the “Estrel World” by the end of 2025.
Our benefits:
- Familiar working atmosphere in a committed team with a passion for the hotel and catering industry
- Permanent employment contract
- 28 days' vacation with an increase depending on length of service
- Vacation and Christmas bonus
- Free employee parking space
- Company pension scheme and capital-forming benefits
- Family & Friends rate
- Special conditions for restaurant & bar
- Subsidy for BVG ticket
- Subsidy for the Urban Sports Club
- JobRad - leasing a bicycle for commuting and leisure time
- Personights - exclusive offers for employees in other hotels
- Staff restaurant - fresh and inexpensive meals on site
- Wide range of training and development courses, including the Estrel Academy for career development
- Unterstützung der operativen Teams im täglichen Hotel- und F&B-Betrieb
- Mitarbeit bei der Eröffnung und dem Aufbau der gastronomischen Bereiche des Estrel Towers
- Sicherstellung eines hochwertigen Gäste- und Serviceerlebnisses
- Aktive Mitarbeit in verschiedenen F&B-Outlets und Veranstaltungsbereichen
- Analyse und Optimierung von Service- und Arbeitsabläufen
- Unterstützung bei Inventuren, Forecasts sowie KPI-Auswertungen
- Mitarbeit bei Events, Sonderveranstaltungen und der Betreuung von VIP-Gästen
- Enge Zusammenarbeit mit verschiedenen Schnittstellenbereichen sowie schrittweise Übernahme erster Führungsverantwortung
- Abgeschlossenes Studium im Bereich Hotelmanagement, Tourismus, Hospitality oder vergleichbare Ausbildung mit erster Berufserfahrung
- Erste praktische Erfahrung in der Hotellerie oder Gastronomie von Vorteil
- Leidenschaft für Food, Beverage und gehobene Gastlichkeit
- Ausgeprägte Service- und Gastgebermentalität
- Strukturierte, organisierte und eigenverantwortliche Arbeitsweise
- Kommunikationsstärke, Teamfähigkeit und professionelles Auftreten
- Hohe Einsatzbereitschaft sowie Flexibilität im operativen Hotelalltag
- Sehr gute Deutsch- und gute Englischkenntnisse sowie Interesse an persönlicher Weiterentwicklung und Führungsverantwortung
If you would like to work in a successfully managed private company where innovation and sustainability are particularly important and you would like to work with highly motivated and unique colleagues, then you have come to the right place.
Skills Required
- Completed degree in hotel management, tourism, hospitality, or comparable training
- First practical experience in hospitality or gastronomy
- Passion for food, beverage, and upscale hospitality
- Strong service and host mentality
- Structured, organized, and independent working style
- Strong communication skills and ability to work in a team
- Professional appearance
- High commitment and flexibility in daily hotel operations
- Very good German language skills
- Good English language skills
- Interest in personal development and assuming leadership responsibility
What We Do
Estrel Berlin operates a large integrated hospitality and events destination in Berlin, centered on a 1,125-room hotel, three restaurants, bars, spa, and live entertainment. Its connected Estrel Congress Center provides conference, trade-fair, and event facilities, with 30,000 square meters of function space and capacity for 15,000 visitors. The company also offers event technology, catering, floor-plan design, decoration, and supplementary cultural programs.
