Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to Hammock Beach Golf Resort & Spa, a premier destination within the Pyramid Global Hospitality portfolio. Nestled along the stunning Atlantic coastline, this luxury resort features 285 beautifully appointed guest rooms and an impressive 114,410 sq. ft. of meeting space, making it an exceptional setting for conferences, events, and unforgettable gatherings. At Hammock Beach Golf Resort & Spa, team members have the opportunity to be part of a world-class hospitality experience, surrounded by breathtaking ocean views, championship golf courses, and a commitment to delivering unparalleled service. If you're passionate about hospitality and ready to grow your career in a supportive, people-first environment, explore the exciting opportunities available at Hammock Beach Golf Resort & Spa.What you will have an opportunity to do:
Job Summary
The Food & Beverage Asst Manager assists with assuring attentive, friendly, courteous and efficient
service in all F&B Outlets, Room Service, Lounge, and Banquets while maintaining adherence to
budgeted payroll and overhead cost. In partnership with F&B leadership, the incumbent is also
responsible for continually working towards improving Restaurant, Room Service, Lounge, and Banquet
sales revenues to exceed budget. Management-level associates are expected to work as much of each
workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply
and is calculated accordingly.
Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their
equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50
percent of the time and job duties must also involve the use of discretion and independent judgement
more than 50 percent of the time.
Education & Experience
• At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3
or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
• Must be proficient in Windows operating systems, Company approved spreadsheets and word
processing.
• Supervisory experience preferred.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying
and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and
consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised
by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic
functions.
Education & Experience
• At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3
or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
• Must be proficient in Windows operating systems, Company approved spreadsheets and word
processing.
• Supervisory experience preferred.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying
and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and
consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised
by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions purchases are planned.
Maintain all S.O.P.'s concerning credit policies.
• React to negative trends in market place by implementing food and beverage blitzes and promotions.
• Help to organize and conduct monthly department meetings with restaurant and lounge staff and weekly F&B meeting according to Aimbridge Hospitality’s standards.
• Attend daily BEO meeting.
• Conduct beverage purchasing as needed.
• Purchase Food & Beverage operating equipment as needed.
• Conduct monthly beverage inventories and reconciliations.
• Ensure that the quality and presentation of all food products are according to company standards.
• Maintain a professional working relationship and promote open lines of communication with
managers, employees and other departments.
• Oversee the operations of the Banquet department.
• Use the hotel's P.O.S. system to print reports. Analyze reports generated.
• Establish and maintain key control system.
• Complete monthly menu analysis and submit to the Corporate Office.
• Monitor and follow up on all Food and Beverage cash overages and shortages.
• Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures.
• Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
• Complete all required correspondence in a timely and efficient manner.
• Attend monthly all-employee meetings and any other functions required by management.
• Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication
exists between the Food & Beverage and Food Production staffs.
• Perform P.O.S. changes in menus or additions/deletions of servers as necessary.
• Handle items for “Lost and Found” according to the standards.
• Maintain required pars of all stock.
• Review food sales for accuracy daily.
• Perform any other duties as requested by the General Manager.
What are we looking for?
Compensation:
$58,656-
$58,656Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Skills Required
- At least 5 years of progressive experience in a hotel or related field, or a 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
- Proficiency in Windows operating systems, company-approved spreadsheets, and word processing.
- Supervisory experience.
- Ability to clearly convey information and ideas.
- Ability to quickly and accurately evaluate and select among alternative courses of action.
- Ability to work effectively in stressful, high-pressure situations.
- Ability to maintain composure and objectivity under pressure.
- Ability to handle workplace problems, including anticipating, preventing, identifying, and solving problems.
- Ability to assimilate and adjust complex information and data from disparate sources.
- Ability to listen to, understand, clarify, and resolve concerns raised by coworkers and guests.
- Ability to understand financial information, data, and basic arithmetic functions.
What We Do
Benchmark is an independent resort, conference-center, and hotel management company founded in 1980. It manages and markets distinctive hospitality properties, emphasizing personalized service, operational excellence, and memorable guest experiences. In 2021, Benchmark Hospitality merged with Pyramid Hotel Group and became part of Pyramid Global Hospitality, whose portfolio spans hotels and resorts in the United States, Caribbean, Europe, and other global markets.
