About This Role:
As an External Stakeholder Engagement (ESE) CoE Senior Analyst, you will be an integral part of the Global Business Services (GBS) ESE and Sponsorship team. In this role, you will manage structured work assignments, solve routine problems using existing guidelines, and support the Engagement and Sponsorship Owners with the end-to-end processes within the ESE and SGG tools. By providing operational guidance and administrative support, you will ensure the timely execution of external stakeholder engagements and sponsorship requests. As the subject matter expert, you will be the primary contact for Biogen engagement and sponsorship owners, supporting affiliate teams, and international colleagues. Your responsibilities will include maintaining electronic records, resolving straightforward issues, and ensuring timely completion of transactions. You will also be accountable for GBS process documentation and training new joiners, while conducting routine operational meetings and supporting continuous improvement initiatives. This role is essential in transitioning ESE and Sponsorship processes from other markets into GBS, offering substantial value to the organization's strategic goals.
What You’ll Do:
- Provide operational guidance and administrative support for external stakeholder engagements and sponsorship requests.
- Act as the subject matter expert for the ESE tool, supporting engagement owners with project management and budget reconciliation.
- Manage timelines for contracting, payments, and closeout, ensuring compliance with Biogen's procedures.
- Create and manage POs in Oracle, complete contract templates, and escalate legal queries as necessary.
- Support project close activities, including document collation and final budget reconciliation.
- Manage sponsorship requests, including due diligence, decision communications, and reconciliations.
- Maintain the sponsorship mailbox and team repositories, advising on standard Biogen procedures.
- Assist in the creation and update of GBS documentation related to ESE and Sponsorship processes.
- Conduct routine operational meetings with internal business partners, and report on KPIs and metrics.
- Analyze route causes of incidents related to ESE and Sponsorship processes and propose mitigation actions.
- Participate in continuous development of the ESE and Sponsorship toolkit.
Who You Are:
You are a detail-oriented and organized individual with a knack for managing multiple tasks efficiently in a fast-paced environment. Your excellent communication skills in both verbal and written English make you adept at collaborating with cross-functional teams. You thrive on providing exceptional customer service and have a strong ability to manage processes effectively. You are resourceful and capable of analyzing straightforward problems, seeking guidance when necessary. Your proactive approach to continuous improvement and ability to support team transitions make you a valuable asset in this role.
Required Skills:
- University degree or equivalent combination of education and experience.
- 2+ years of experience in a fast-paced administration or operational role.
- Excellent verbal and written communication skills in English.
- Strong customer service and organizational skills.
- Experience with workflow programs and MS Office tools.
- Ability to prioritize tasks effectively in a fast-paced environment.
Preferred Skills:
- Experience in Pharma/Biotech or a shared service environment.
- Knowledge of external stakeholder engagement and sponsorship processes.
- Experience with Oracle, iProcurement, Veeva, DocuSign, and related tools.
Additional Employment Conditions:
- This role is in hybrid model of work.
- Please note that this role requires a candidate to be a holder of work permit & residency in Poland.
Benefits:
- Competitive Total Rewards: Base salary is determined by your experience, skills, and internal equity, complemented by an annual bonus to recognize your performance and contributions.
- Comprehensive Benefits for You and Your Family: Includes life insurance, pension program contributions, mental health resources, remote work allowance, and flexible work arrangements.
- Learning, Growth & Recognition: Access professional development funding, training platforms, employee referral bonuses, opportunities to contribute to impactful projects at Biogen, and social activities.
#LI-Hybrid
About Biogen Poland:
Our Warsaw office is a complex hub for local, regional and global roles. Regardless our role and reporting line we’re driven every day by our unique purpose, working passionately to change the lives of patients affected by rare and devastating diseases. This is what gives us pride, inspires us and gives us fuel to push the boundaries of innovation. We represent over 30 nationalities and celebrate the strength that comes from differences in backgrounds, experiences, and perspectives. This commitment to fostering a supportive and inclusive workplace earned us a Great Place to Work Certificate and Best Places to Work Awards consecutively since 2021 in Poland and Europe. If our mission resonates with your heart and career aspirations, we’re inviting you to join our team.
About Global Business Services (GBS):
The Global Business Services (GBS) team transforms Biogen’s business processes, scaling global operations and fueling commercial growth and innovation. GBS adds value by delivering business solutions and support services through a global delivery model, operational transparency, and best practices. Aiming to be a world-class organization, GBS excels in people, solutions, execution, and partnerships, championing a continuous improvement culture recognized across Biogen. We form a great team of individuals with drive for innovation but also team players collaborating in the spirit of respect. And if you want to take your professional development in your own hands, this is a place for you. We give you a lot of opportunities for growth on a business and social ground.
Additional Information
Benefits
Competitive Total Rewards: Base salary is determined by your experience, skills, and internal equity, complemented by an annual bonus to recognize your performance and contributions.
Comprehensive Benefits for You and Your Family: Includes life insurance, pension program contributions, mental health resources, remote work allowance, and flexible work arrangements.
Learning, Growth & Recognition: Access professional development funding, training platforms, employee referral bonuses, opportunities to contribute to impactful projects at Biogen, and social activities.
Skills Required
- University degree or equivalent combination of education and experience
- 2+ years of experience in a fast-paced administration or operational role
- Excellent verbal and written communication skills in English
- Strong customer service and organizational skills
- Experience with workflow programs and MS Office tools
Biogen Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Biogen and has not been reviewed or approved by Biogen.
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Fair & Transparent Compensation — Pay is generally positioned as competitive and often perceived as fair across roles, with total compensation framed as strong when bonus and equity are included. Compensation sentiment is described as above-average overall, though it varies by function and business cycle.
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Equity Value & Accessibility — Equity programs are repeatedly highlighted as a meaningful part of the total package, including stock programs and an employee stock purchase plan. Equity and bonus elements are portrayed as important contributors to feeling well rewarded beyond base pay.
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Leave & Time Off Breadth — Time-off benefits are described as distinctive, including a year-end shutdown and a paid sabbatical after extended tenure. Vacation, holidays, sick time, and personal-significance days are also presented as supportive of work-life needs.
Biogen Insights
What We Do
Through cutting-edge science and medicine, Biogen discovers, develops and delivers innovative therapies worldwide for people living with serious neurological and neurodegenerative diseases. Founded in 1978, Biogen is a pioneer in biotechnology and today the Company has the leading portfolio of medicines to treat multiple sclerosis, has introduced the first and only approved treatment for spinal muscular atrophy, and is at the forefront of neurology research for conditions including Alzheimer’s disease, Parkinson’s disease and amyotrophic lateral sclerosis. Biogen also manufactures and commercializes biosimilars of advanced biologics. With approximately 7000 people worldwide, we are truly a global organization, headquartered in Cambridge, Massachusetts, which is also home to our research operations. Our international headquarters are based in Zug, Switzerland and we have world-class manufacturing facilities in North Carolina and Denmark. We offer therapies globally through direct affiliate presence in 30 countries and a network of distribution partners in over 50 additional countries. For more information, please visit www.biogen.com. Follow us on social media – Twitter, LinkedIn, Facebook, YouTube.
