Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense.
The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching.
Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.
Position: Sales Engineer
Location: Remote
Type: Full-time
About Us: At Menlo Security, we are dedicated to delivering comprehensive security solutions that safeguard businesses against evolving threats. Our Sales Engineering team plays a critical role in ensuring that our solutions provide maximum business value and fit-for-purpose design for our customers. Our team comprises individuals from diverse backgrounds, including Sales Consultants, Technical Consultants, Technical Support, and Program Managers.
Role Overview:
As a Sales Engineer at Menlo Security, you will be a key customer-facing technologist. With your experience in pre-sales or other technical customer-facing roles supporting large enterprise accounts or acquiring new enterprise customers, you will be responsible for partnering with the sales team to understand customer requirements and provide sales support. You will prepare and deliver technical presentations and demos to explain the benefits of Menlo Security products and run proof-of-concept trials for customers.
Key Responsibilities:
Customer Engagement: Identify and map customer initiatives and business problems to Menlo Security solutions.
Relationship Building: Establish and nurture relationships and technical champions within customer accounts.
Technical Presentations: Develop and present tailored customer presentations at various organizational levels within enterprise customers.
Demo and PoC Activities: Lead demo and proof-of-concept activities for Menlo Security prospects and customers.
Knowledge Sharing: Showcase your expertise by creating professional content, including white papers, blog posts, and other knowledge-sharing activities.
External Representation: Represent and evangelize Menlo Security at developer, community, technology, cybersecurity, and industry-focused events, providing thought leadership and expertise.
Domain Expertise: Apply in-depth vertical knowledge or domain expertise to advise on best practices.
Basic Requirements:
Previous experience in a sales engineering or other customer-facing technical role in CDN, security, networking, or SaaS.
Strong communication, written, and presentation skills.
Ability to manage multiple projects and activities concurrently.
Highly driven individuals who are curious, team players, and work with a sense of urgency.
Bachelor’s Degree or equivalent relevant work experience.
Desirable Skills and Experience:
Fundamental understanding of customer network and/or application architectures.
Detailed knowledge of workflow from user to application, including hybrid architectures with Azure, AWS, and GCP.
Understanding and experience with application and/or network security.
Familiarity with SaaS application environments.
Experience with VPN and remote access challenges.
Knowledge of SIEM and log analytics platforms.
Understanding of client OS fundamentals and software distribution.
Our Compensation and Benefits
At Menlo Security, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $135,100 - $173,600.
In accordance with NY, CO, CA, and WA law, the range provided is Menlo Security’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance.
Menlo Security does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Menlo Security.
Menlo Security is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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Why Menlo?
Our culture is collaborative, inclusive, and fun! We have five core values: Stay Aligned, Get It Done, Customer Empathy, Think Creatively and Help Each Other Out. We believe in open communication, supporting new ideas, and sharing a mutual mindset of what we’re aiming to achieve together. There are tremendous opportunities to take initiative, implement new ideas, and have a hand in building a legacy.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.
Skills Required
- Previous experience in a sales engineering or other customer-facing technical role in CDN, security, networking, or SaaS.
- Strong communication, written, and presentation skills.
- Ability to manage multiple projects and activities concurrently.
- Highly driven, curious team player who works with a sense of urgency.
- Bachelor's Degree or equivalent relevant work experience.
- Fundamental understanding of customer network and/or application architectures.
- Detailed knowledge of workflow from user to application, including hybrid architectures with Azure, AWS, and GCP.
- Understanding and experience with application and/or network security.
- Familiarity with SaaS application environments.
- Experience with VPN and remote access challenges.
- Knowledge of SIEM and log analytics platforms.
- Understanding of client OS fundamentals and software distribution.
What We Do
Menlo Security enables organizations to outsmart threats, completely eliminating attacks and fully protecting productivity with a one-of-a-kind, isolation-powered cloud security platform. It’s the only solution to deliver on the promise of cloud security—by providing the most secure Zero Trust approach to preventing malicious attacks; by making security invisible to end users while they work online; and by removing the operational burden for security teams. Now organizations can offer a safe online experience, empowering users to work without worry while they keep the business moving forward.
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