External Communications Sr. Associate

Job Description
Join a creative, collaborative and curious PR team! We are looking for a communications pro to bring their expertise in building compelling stories, bringing to life impactful and integrated communications/PR campaigns, and engaging with press. Culture is important to us, and the successful candidate will be a self-starter, creative individual who values teamwork as much as we do and who communicates with honesty, authenticity and empathy.
As an External Communications Sr. Associate within our award-winning communications team, you will have the opportunity to shape the external narrative for our marketing leaders and teams. You will manage external communications and public relations, and play a key role in our Sports & Entertainment and Corporate Impact marketing teams. Your role will involve developing and executing integrated marketing and communications campaigns, and telling compelling stories. This role offers the chance to work in a dynamic, fun environment where your creativity and skills will be valued and utilized.
Job Responsibilities:

• Develop, present and execute strategic and tactical communications/public relations campaigns that lead business outcomes
• Collaborate with internal and external Chase marketing support teams (social, brand/advertising, video, content), business leaders, external partners and support agencies to tell a holistic story
• Collaborate with communications/PR agency on campaign execution and measurement
• Assist on talent and influencer management for PR purposes, as applicable
• Protect and enhance the reputation of the firm - both externally and among employees
• Coordinate with internal communications team members to pull through meaningful storylines within JPMorgan Chase

Required qualifications, capabilities, and skills:

• 5+ years of experience in a communications/PR or marketing role
• Proven experience in proactive and reactive media relations, and proactively executing public relations campaigns that resulted in positive press coverage and support business results
• Relationships with lifestyle and/or business/finance media; subject matter expertise in marketing, financial, lifestyle press and consumer PR and fluency across social media and other multi-media channels
• Excellent writing and editing skills; build meaningful narratives and storylines
• Strong relationship building and collaborative decision-making skills; the ability to inspire confidence from, and to collaborate closely with teams, internal stakeholders / senior leaders and external partners
• Outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company, as well as our external co-brand partners
• High level of independence, energy and integrity, demonstrating respect for a diversity of opinions and styles, and taking accountability / accepting responsibility
• Negotiation and influencing skills
• Experience with applying measurement tools to demonstrate success
• Must be able to demonstrate speed, flexibility and adaptability. We need a go-getter with the ability to deliver on tight deadlines - and sometimes outside traditional business hours; domestic and international travel may be required
• Executive presence and presentation skills; demonstrated expertise telling a story visually (PowerPoint)

Preferred qualifications, capabilities, and skills:

• Experience working in a large company and in PR agency setting
• Executive communications experience - consulting directly with an executive/leaders
• Experience working on an integrated marketing team

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.