Wilde East Towne Honda
Hiring Immediately | Multiple Shifts
- Pay: $18-22.00 USD per hour
- Schedule: This position requires open availability to support dealership operations and customer demand. Successful candidates will be available to work a flexible schedule, including evenings, weekends, and holidays, as these are peak sales periods.
Why Join Our Team?
- Join an award-winning Honda dealership, recognized as a 2025 Wisconsin Honda Dealer of the Year and Cars.com Customer Satisfaction Award winner.
- Work with an established, high-volume dealership backed by strong Sales, Service, and Parts operations.
- Be part of a team known by customers for a knowledgeable, low-pressure experience.
- Build your career with a dealership that has earned a strong reputation throughout the Madison area and a loyal customer base.
- Join a team that stays connected to the community through local partnerships, charitable involvement, and employee participation.
What You'll Do
- Greet service customers, identify concerns, and complete a vehicle walk-around.
- Build accurate repair orders in ADP based on customer concerns and recommended services.
- Explain service needs, pricing, repair timelines, and multi-point inspection recommendations clearly.
- Obtain customer authorization for repairs, additional services, and updated estimates before work proceeds.
- Dispatch repair orders to technicians and coordinate workflow based on department procedures.
- Partner with technicians to understand diagnoses, repair needs, and completed work.
- Keep customers informed throughout the repair process with status updates and revised completion times.
- Review completed services, final charges, and repair recommendations with customers at vehicle delivery.
- Process service payments accurately and ensure a professional, efficient vehicle handoff.
- Support the Sales-to-Service process by welcoming new customers and introducing them to the dealership's service experience.
What You'll Bring
- Typing – ability to type efficiently in order to enter repair orders.
- Mathematics – calculating service costs and counting change.
- Team-player mentality
- Acceptable driving record and a valid driver's license in your state of residence.
Total Rewards
We offer a comprehensive benefits package designed to support you and your family, including:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Skills Required
- Ability to build accurate repair orders in ADP
- Efficient typing skills for entering repair orders
- Basic mathematics skills (calculate service costs, count change)
- Team-player mentality
- Open availability including evenings, weekends, and holidays
- Acceptable driving record and valid driver’s license in state of residence
- High school diploma or equivalent; 18 years or older
- Ability to process service payments and perform professional vehicle handoff
Lithia Motors, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lithia Motors, Inc. and has not been reviewed or approved by Lithia Motors, Inc..
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Strong & Reliable Incentives — Sales-driven roles at busy stores can deliver good pay with a decent bonus structure, and commission-heavy plans reward volume. A “create your own paycheck” dynamic is described when hustle and long hours coincide with strong store traffic.
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Healthcare Strength — The core package includes medical, dental, vision, disability, life, and an EAP, with wellness resources, on-site clinics in select areas, and telemedicine highlighted. Discounts and employee pricing complement the benefits portfolio and bolster overall wellbeing support.
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Retirement Support — A 401(k) plan with company match and auto-enrollment is emphasized on benefits materials, with defined vesting and savings tools. Retirement programs are positioned as a core element of total compensation.
Lithia Motors, Inc. Insights
What We Do
Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.
