Exposure Control Advisor

Posted 7 Days Ago
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Provincia de San Jose, Canton Central, San José i Costa Rica
Junior
Energy
The Role
The Exposure Control Advisor is responsible for managing accounts receivable collections, handling a portfolio of complex accounts, documenting overdue payment reasons, and interacting with customers to resolve disputes and ensure timely payment. They collaborate with sales teams and assist in addressing customer queries related to invoicing and receivables.
Summary Generated by Built In

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
 

 

PRIMARY RESPONSIBILITIES

  • Verbal and written collection of Accounts Receivable from a worldwide base of customers.
  • Collections owner of a portfolio of large, complex groups of White Glove, Credit Managed accounts with special handling requirements and account reconciliations.
  • Determine and document reasons for overdue payments - obtain payment commitments
  • Record information about financial status of customer and status of collection efforts.
  • A clear understanding of invoices for goods and/or services rendered for a global customer base and review with customers as needed
  • Review disputes for action, assist and follow-up on disputed invoices to resolve Customer queries efficiently.
  • Monitor incoming payments and liaise with Shared Services for timely cash applications and account reconciliations.
  • Liaise with Key stakeholders such as Sales Team to coordinate efforts in resolving customer issues related to invoicing and/or receivables
  • Identify and escalate potential problems related to the financial status of a customer/group to necessary teams

REQUIREMENTS

  • 1 plus years’ experience in Collections, Accounting, Exposure Control, or Credit.
  • Must be fluent in English both speaking and written (C1)
  • Must be proficient in Microsoft Office – specifically Excel and Word.
  • Must be able to work in a fast-paced, multi-cultural environment with sensitive time frames.
  • Must be able to meet and or exceed operational requirements for response to inquiries and request for documentation.
  • Must be able to work individually and as a team in a goal-oriented setting.
  • Good negotiation skills.
  • Must be able to work with standard office equipment including but not limited to copiers, scanning equipment.
  • Must be self-motivated and have excellent time management skills.
  • Must have excellent verbal and written communication skills with a strong sense of Customer Service.
  • Must have very good organizational skills.

Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.

Top Skills

Excel
MS Office
Word
The Company
Melbourne, Victoria
5,028 Employees
On-site Workplace

What We Do

Headquartered in Miami, Florida, World Kinect Corporation (NYSE: WKC) is a leading global energy management company, offering a broad suite of solutions across the energy product spectrum. In addition to our core energy and fuel offerings to customers in the transportation sector, we provide advisory services, sustainability and renewable energy solutions, as well as supply fulfillment for natural gas and power. We continue to focus on advancing the energy transition to lower carbon alternatives through expanding our portfolio of energy solutions and providing customers with greater access to sustainably sourced energy. For more information, visit https://corp.worldkinect.com.

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