Expeditors is a people‑first, Fortune 500 global logistics company headquartered in Seattle, delivering customized supply chain solutions through a worldwide network of over 350 locations. Our culture of professionalism, leadership, and internal promotion drives innovation and exceptional customer service.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job DescriptionScope of the Role
The Air & Ocean Export Manager is responsible for developing and leading the air and ocean export product through strong operational performance, financial control, sales support, people leadership, systems optimisation, and a positive, high-performance culture, in line with company policies and procedures.
Key Responsibilities
- Lead and develop the Air & Ocean Export team to support business growth and operational flexibility.
- Drive productivity, service performance, and achievement of key operational KPIs.
- Ensure compliance with company procedures, regulatory requirements, and customer SOPs.
- Continuously improve processes to enhance efficiency, service quality, and cost control.
- Support budgeting, P&L management, and overall departmental profitability.
- Manage vendor relationships and costs to optimize service and financial outcomes.
- Partner with Sales to drive customer retention, growth, and new business opportunities.
- Provide pricing, routing, and technical expertise to support customer solutions.
- Coach, mentor, and develop team members while building future leaders.
- Promote a culture of accountability, continuous improvement, compliance, and company values.
- Champion system enhancements and operational best practices across the department.
- Proven experience managing air and ocean export operations within freight forwarding
- Strong people leadership, operational, and financial management skills
- Solid understanding of export compliance, documentation, and carrier management
- Commercially minded with strong customer and stakeholder engagement skills
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
Skills Required
- Proven experience managing air and ocean export operations within freight forwarding
- Strong people leadership, operational, and financial management skills
- Solid understanding of export compliance, documentation, and carrier management
- Commercially minded with strong customer and stakeholder engagement skills
Expeditors Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.
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Equity Value & Accessibility — Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.
Expeditors Insights
What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
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