Mallory Alexander International Logistics, a global third-party logistics company (3PL) headquartered in Memphis, TN has an immediate opening for a Logistics Professional to join our team!
The primary purpose of the Export Coordinator is to research rates, routings, or modes of transport. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services such as storage and inland transportation.
Duties and Responsibilities:
- Select shipment routes for both air and ocean shipments, based on nature of goods, transit times, or security needs.
- Arrange for special transport of cargo as necessary or requested by customer.
- Calculate weight, volume, or cost of good to be moved.
- Coordinate container loading, including live load, drop and pick up, and drayage.
- Prepare documentation meeting all requirements for entry into foreign commerce and compliance.
- Arrange bookings with steamship lines via phone, internet, or portals.
- Produce and transmit shipping instructions to steamship lines.
- Communicate with vendors.
- Track and trace shipments in route to ports and with steamship lines, to airports with airlines.
- Maintain accurate record of document release dates relative to cargo shipping dates
- Communicate and follow up with customers regarding complaints, questions, and other special instructions.
- Coordinate destination delivery or storage arrangements with Foreign Agent Network.
- Negotiate with Bank Letter of Credit shipments including documentation.
- Ensure all air cargo shipments adhere to TSA regulations.
Qualifications:
- Bachelor's Degree in Business or Logistics preferred but not required.
- Cargowise knowledge preferred.
- Min 5 years of experience required in freight forwarding, air export operations, or international logistics. Ocean exports preferred.
- Min 5 years of high level customer service experience.
- Strong communication skills required, including the ability to quickly respond to requests for assistance or information.
- Ability to organize and prioritize workload; ability to meet deadlines.
- Understanding of export regulations, compliance requirements (e.g., AES filing, ITN numbers, ECCN classification), and U.S. Customs procedures.
- Familiarity with Incoterms, export declarations, commercial invoices, packing lists, and airway bills (MAWB/HAWB).
- Knowledge of airline bookings, cargo consolidation, and routing processes.
- Knowledge of STA, KSMS, and IATA
The pay rate will be commensurate with education and experience: $26 - $36/per hour.
Benefits:
- 401(k)
- Dental, Health, Vision, Life Insurance
- 18 days PTO, Holidays, Personal Days
Why Mallory Alexander?
Mallory Alexander International Logistics is a leading full-service logistics provider established in 1925. With over 13 different facilities in the U.S. and 2 in China, Mallory Alexander supports manufacturers, retailers and other suppliers in the storage and shipment of their valuable cargo, and we do it with confidence–on time, with care, everywhere. We proudly offer competitive compensation, robust benefits and a family environment, an environment where our dedicated employees are able make an impact on our customers' experience.
If you are based in California, we encourage you to read this important information for California residents linked here.
Top Skills
What We Do
Mallory Alexander services include:
•Public and Contract Warehousing Facilities
•Freight Forwarding and Brokerage
•International and Domestic Air
•Domestic Transportation
•NVOCC
•Customs Brokerage
•Supply Chain Consulting
•Managed Logistics
•Cargo Security
•IT Solutions
Our commitment to your success requires nothing short of excellence. Mallory Alexander is fully licensed and C-TPAT certified, and the corporate office holds ISO9001:2015 certification. We are the winner of the President's E-Award for Exporting Excellence. Leading industry publications and consultants recognize us as a top provider of international logistics solutions.
