Expo

Posted Yesterday
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29169, West Columbia, SC, USA
In-Office
Entry level
Food • Hospitality
The Role
Prepare and organize food orders to spec using the Kitchen Display System, coordinate with front and back of house to expedite tickets for dining, bar, and catering, maintain expo station cleanliness and setup, handle re-cooks and allergen/special requests, follow safety and sanitation, and support service to ensure timely, high-quality guest delivery.
Summary Generated by Built In

 JOBSUMMARY

Expo is responsible for ensuring all food orders are prepared within a timely manner, according to Guest special requests, and Ruby Tuesday recipes. Communicates with service and heart of house teams to expedite all food deliveries for TueGo/Catering, dining room, and bar areas. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Utilize the Kitchen Display System (KDS) effectively to maintain the flow of service, control cost/waste, and prepare items to spec and accommodate guest modifications 
• Ensure the highest quality preparation and presentation of food items; confirms hot food is hot and cold food is cold. 
• Organize the table orders in the expo area according to the tickets. 
• Complete specific side work and station maintenance. 
• Responsible for the set-up, cleanliness, and organization of the work area before, during, and after every shift. 
• Follow all safety and sanitation guidelines. 
• Manage the preparation of all re-cooks and special-order requests, including allergen orders. 
• Expedite the service of food for TueGo, Catering, dining room, and bar areas. 
• Maintain a gracious, pleasant and friendly attitude, while contributing to a teamwork-based work environment. 
• Support the service team in a way as to create new and repeat business and avoid guest complaints. 
• Other duties as assigned

Qualifications

QUALIFICATIONS 

• Must be at least 18 years old 
• No prior work experience required 
• Ability to understand and provide friendly guest service. 
• Ability to understand and comply with proper food handling and serving techniques and with federal, state and local serving regulations. 
• Ability to operate a computer, phone and other office equipment. 
• Attention to details with good organizational and efficient time management skills. 
• Consistent professional attitude and behavior with effective listening and communication skills. 
• Ability to work flexible schedules including nights, weekends, and holidays 
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient 

PHYSICAL REQUIREMENTS 

This position requires regular attendance; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

Skills Required

  • Must be at least 18 years old
  • No prior work experience required
  • Ability to provide friendly guest service
  • Understand and comply with proper food handling and serving regulations
  • Ability to operate a computer, phone, and other office equipment
  • Attention to detail, good organizational and time management skills
  • Consistent professional attitude with effective listening and communication skills
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Ability to work in a fast-paced environment and remain flexible under pressure
  • Perform station maintenance and specific side work; maintain cleanliness and organization
  • Physical ability to stand or walk for long periods and lift/carry up to 50 lbs
  • Ability to tolerate temperature changes and frequent hand immersion in water/cleaning solutions
  • Specific vision abilities including close, distance, color, peripheral vision, depth perception
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The Company
7,500 Employees

What We Do

Ruby Tuesday Inc. is an American multinational foodservice retailer and casual dining restaurant chain founded in 1972 in Knoxville, Tennessee. The company is dedicated to providing guests with exceptional casual dining experiences featuring American fare, including burgers, seafood, ribs, and steaks, paired with passionate service. It owns, operates, and franchises its restaurants globally, focusing on quality and freshness in a fun atmosphere.

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