Expert Support Engineer

Blue Yonder Title: Expert Support Engineer Overview The Senior Technical Architect – Cloud Infrastructure is responsible for leading the design, architecture, and governance of cloud-based infrastructure solutions. This role provides deep technical expertise across public, private, and hybrid cloud environments, ensuring that solutions are secure, scalable, cost-optimized, and aligned with enterprise strategy. The Sr. Architect partners with leadership, engineering, and operations teams to drive cloud transformation, modernization, and innovation initiatives while mentoring technical teams. Scope • Define and own cloud infrastructure architecture standards, patterns, and reference designs • Lead architecture and design for new cloud services, migrations, and modernization programs • Govern cloud platform security, compliance, resiliency, and cost optimization practices • Provide technical oversight across IaaS, PaaS, networking, storage, and identity services • Partner with engineering, operations, security, and application teams to ensure alignment with enterprise strategy • Evaluate and introduce emerging cloud technologies, automation, and best-practice frameworks • Support roadmap planning, capacity forecasting, and platform scalability initiatives • Mentor engineering teams, enabling skill development and consistent architectural adoption Our current technical environment (optional) • Microsoft Azure • VMWare Esxi What you’ll do (Add KPI’s & Specific Responsibilities) • Define cloud infrastructure architecture, standards, and best practices across AWS, Azure, and/or GCP. • Lead the design and delivery of large-scale cloud solutions including migration, hybrid integration, and modernization initiatives. • Provide technical leadership for projects involving containerization, microservices, serverless, and DevOps automation. • Oversee cloud governance, cost management, and security compliance in alignment with organizational policies. • Evaluate emerging cloud technologies, conduct PoCs, and recommend strategic adoption. • Collaborate with application, security, and infrastructure teams to ensure end-to-end solution alignment. • Establish capacity planning, performance tuning, and disaster recovery strategies in cloud environments. • Lead vendor/partner engagements and provide expertise in contract and solution negotiations. • Mentor and guide architects, engineers, and support teams across cloud and infrastructure domains. • Present cloud strategy, architecture roadmaps, and recommendations to senior stakeholders. What we are looking for (Add Team Specific Qualifications & Education) • Bachelor's degree in Computer Science, Information Technology, or a related field • 12+ years of progressive infrastructure experience, with 5+ years in cloud architecture roles. • Deep expertise in cloud infrastructure design and operations (AWS, Azure, and/or GCP). • Strong knowledge of networking, security, identity, and hybrid cloud integration. • Hands-on experience with IaC and automation tools (Terraform, Ansible, CloudFormation, ARM, etc.). • Proficiency in container and orchestration platforms (Docker, Kubernetes, AKS/EKS/GKE). • Familiarity with CI/CD pipelines, DevOps practices, and observability solutions. • Strong knowledge of governance, compliance, and FinOps principles in cloud. • Excellent communication, leadership, and stakeholder management skills. (ID069)

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.