Expert Solution Engineer

Posted 11 Days Ago
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Hiring Remotely in Homebase, Sulawesi Selatan, IDN
Remote
Expert/Leader
Big Data • Marketing Tech • Analytics
The Role
The Expert Solution Engineer designs technical solutions for clients, aligning business goals with scalable data architectures while collaborating with sales and product teams. Key responsibilities include uncovering requirements, leading discovery sessions, and articulating value through strategic problem-solving and technical storytelling.
Summary Generated by Built In
Solutions Engineers are part problem solvers and part architect. They operate in close partnership with our sales, solutions strategy, and product teams to translate client business goals into a scalable technical vision. They focus on creating value for businesses by uncovering root cause pain points and technical blockers to design scalable data and mar-tech solutions that solve measurable ROI.

Core Competencies 

  • Technical Architecture & Data Solutioning: Exhibits extensive technical expertise and designs modern, cloud-native data solutions—including unified customer profiles, identity-resolution workflows, and mar-tech integrations—aligned to best-practice standards. 
  • Discovery & Root-Cause Analysis: Diagnoses underlying issues and uncovers business and technical requirements, aligning cross-functional teams on strategic objectives before presenting a solution. 
  • Technical Storytelling & Value Articulation: Converts complex concepts into clear, outcome-based sales narratives and leads technical discussions that highlight measurable business impact. 
  • Strategic Problem Solving: Intuitively grasps complex challenges and proposes solutions that balance feasibility, risk, and value. 
  • Collaboration & Trust Building: Fosters teamwork, removes obstacles, and communicates transparently to build trust and achieve shared goals. 
  • Continuous Learning & Thought Leadership: Maintains a growth mindset—continually learning and sharing insights on emerging trends in the technical space (mar-tech, AI, identity, privacy) with internal and external audiences. 
  • Decisive Leadership & Accountability: Makes timely, objective decisions and takes full ownership of results 

Key Responsibilities 

Solution Design & Architecture 

  • Uncover technical and business requirements through client engagement 
  • Lead discovery sessions to align on goals, constraints, and success metrics 
  • Translate challenges into scalable technical solutions. 
  • Design feasible, best-practice-aligned solutions that fit Acxiom and  partner capabilities. 

Enablement & Deal Acceleration 

  • Support pre-sales and influence deal strategy with sales teams. 
  • Contribute to RFPs/RFIs with technical input and solution narratives. 
  • Remove technical barriers and accelerate sales through collaboration. 
  • Coordinate pricing inputs for complex solutions with stakeholders. 

Solution Innovation  

  • Pilot and co-develop solutions for emerging needs. 
  • Capture insights to refine offerings and boost adoption. 
  • Provide feedback to shape product and solution strategy. 

Value Articulation 

  • Translate features into clear business benefits. 
  • Tailor messaging to different stakeholder roles. 
  • Use proof points and demos to build solution confidence. 
  • Highlight Acxiom’s differentiators and unique value. 

Qualifications 
 

Bachelor’s degree with 7+ years’ experience in Martech or Adtech industry as a Consultant, Sales Engineer, or similar role.   

Any reference to years of experience should be disregarded in the UK

Primary Location City/State:

Homebased - Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants:  Please see our CCPA/CPRA Privacy Act notice here.

Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact [email protected].

Top Skills

Cloud-Native
Data Solutions
Identity-Resolution Workflows
Martech
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The Company
HQ: Conway, AR
4,482 Employees
Year Founded: 1969

What We Do

cxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG).

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