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*This role does not offer visa sponsorship. Candidates must be authorized to work in the US without current or future sponsorship (including CPT, OPT, H‑1B or TN)
The Expert Program Manager is an individual contributor responsible for shaping, guiding, and influencing complex, enterprise wide programs and initiatives. Operating beyond the structured analysis and feasibility assessments performed by Senior Program Analysts, the Expert Program Manager works in highly ambiguous and non standard environments where program scope, ownership, or direction may not be clearly defined. The Expert Program Manager provides consultative leadership and advanced analysis to translate competing business, technical, regulatory, and operational considerations into clear options and recommendations. This role ensures alignment across stakeholders, strong decision quality, and sustainable outcomes by integrating work across initiatives and portfolios, identifying risks and dependencies, and guiding leaders through tradeoffs and long term implications. The Expert Program Manager does not directly execute delivery work or manage staff but is accountable for enterprise clarity, alignment, and the effectiveness of programs as they progress from assessment through adoption and ongoing performance.
- 7+ years of professional experience with Bachelor’s degree, or equivalent experience in lieu of a degree.
- Significant experience leading complex analysis, program shaping, or enterprise decision support.
- Demonstrated ability to influence without authority across senior and executive stakeholders.
- Exceptional facilitation, communication, and stakeholder management skills.
- Proven ability to operate independently in ambiguous, fast moving environments.
- Strong enterprise mindset with focus on long term outcomes and risk mitigation.
- Experience serving as an internal consultant, enterprise advisor, or program leader.
- Experience influencing investment decisions, enterprise priorities, or cross portfolio initiatives.
- Background in project, program, capability, or operating model enablement.
- Experience working within large, matrixed, or regulated organizations.
- Familiarity with healthcare, insurance, or similarly regulated industries.
- Advanced knowledge of dental benefits configuration, policy development, plan designs, and system capability.
- Detail-oriented with strong analytical and interpretation skills to understand policy and standardize enterprise language.
- Strategic, forward-thinking mindset focused on standardization and scalability.
- Create effective cross-functional partnerships with stakeholders.
- Ability to communicate effectively with cross-functional teams to understand process impacts and establish enterprise-wide benefit standards guidance
- Strong organizational/time management skills and multi-tasking abilities.
- Ability to prioritize and manage duties to meet goals, quality standards, and deadlines.
- Aptitude to learn and develop proficiency with new concepts, legal requirements, processes and technology.
- Effectively able to adapt to change and provide thoughtful feedback.
- Ability to maintain confidentiality when exposed to sensitive information.
- Ability to work independently on detail-oriented tasks and participate in team level discussions.
- Licenses: Project Management Professional (PMP) certification from PMI highly preferred.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 24. $123,624 - $267,852
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Skills Required
- 7+ years of professional experience (Bachelor's degree or equivalent experience)
- Significant experience leading complex analysis, program shaping, or enterprise decision support
- Demonstrated ability to influence without authority across senior and executive stakeholders
- Exceptional facilitation, communication, and stakeholder management skills
- Proven ability to operate independently in ambiguous, fast moving environments
- Strong enterprise mindset with focus on long term outcomes and risk mitigation
- Experience serving as an internal consultant, enterprise advisor, or program leader
- Experience influencing investment decisions, enterprise priorities, or cross-portfolio initiatives
- Background in project, program, capability, or operating model enablement
- Experience working within large, matrixed, or regulated organizations
- Familiarity with healthcare, insurance, or similarly regulated industries
- Advanced knowledge of dental benefits configuration, policy development, plan designs, and system capability
- Detail-oriented with strong analytical and interpretation skills to understand policy and standardize enterprise language
- Ability to maintain confidentiality when exposed to sensitive information
- Ability to work independently on detail-oriented tasks and participate in team-level discussions
- Project Management Professional (PMP) certification from PMI
Delta Dental Insurance Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delta Dental Insurance Company and has not been reviewed or approved by Delta Dental Insurance Company.
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Retirement Support — Retirement support is positioned as a standout element, including a sizable automatic 401(k) contribution plus additional matching. This boosts overall total-rewards value even when base pay is viewed as only mid-market in some areas.
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Affordable Benefits — Core coverage is framed as unusually low-cost to employees, including fully employer-paid dental and vision and low employee contribution medical options. This creates meaningful take-home value beyond cash compensation.
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Leave & Time Off Breadth — Time-off offerings are described as generous, including broad PTO/holidays and additional paid leave features such as parental leave. These policies increase perceived rewards and help balance workload demands.
Delta Dental Insurance Company Insights
What We Do
At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building programs that offer opportunities for advancement, create meaningful connections, and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania, and Delta Dental Insurance Company are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country. Together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering over 31 million enrollees. Headquartered in San Francisco, we are members of the Delta Dental Plans Association, a network of companies that provides dental coverage to 80 million people. Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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