Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job DescriptionExperian's Direct-to-Consumer (D2C) business is seeking an Expert Product Manager specializing in automated/AI-driven customer journeys, with 8-10 years of progressive product management experience for our Premium Membership business. You will be reporting to the VP of Product. In this pivotal role, you will leverage your deep expertise in designing and optimizing AI-powered, end-to-end experiences to set the strategic direction for our personal finance product suite, championing innovation that delivers scalable, compliant, and data-driven outcomes for our members.
You will:
- Drive innovation by being at the forefront of AI-driven experiences in our financial products space.
- Define and own the vision for automated/AI-driven personal finance management journeys that will solve customer problems and strengthen our paid value proposition in the market.
- Manage and improve existing our existing paid membership by paying close attention to consumer feedback and product analytics on an ongoing basis.
- Lead cross-functional product development, coordinating with engineering, design, and business teams to develop new features, manage backlogs, and ensure timely delivery of value to our customers.
- Oversee integration efforts, managing partnerships and technical integrations with internal and external platforms to expand product capabilities.
- Enhance internal systems and processes, improving tools, workflows, and automation to support efficient product operations and stakeholder needs.
- Collaborate with key stakeholders, partnering with marketing, sales, legal, compliance, and other teams to support go-to-market strategies and ensure regulatory adherence.
- Drive innovation and scalability, identifying opportunities to implement new technologies, automation, and processes that promote customer satisfaction and retention, product growth and efficiency.
Experience and Skills
- 8+ years' product management experience, including launching consumer or internal tools in regulated or data-heavy environments.
- Demonstrated experience in managing AI-driven products, including defining strategies and delivering features that leverage machine learning or automation in consumer finance.
- Experience with coordinating with data science teams to achieve results.
- Leadership experience of globally distributed engineering teams, managing delivery pipelines, sprint cadences, and large-scale prioritization.
- Experience with backend systems, APIs, data workflows, and internal tool development.
- Experience with collaboration with legal, compliance, engineering, marketing, and business teams.
- Experience improving quality and reliability through proactive controls and issue detection.
- Experience with financial services and subscription products is.
- AI Product Management
- Experience with agile
- Experimentation platforms
- Data Science
- Automated Experiences
Benefits/Perks:
- Great compensation package and bonus plan
- Core benefits including full medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remotely, hybrid, or in-office
- Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays
Additional Information
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
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What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
