Expert Detailing Manager

Hello. We're Haleon. A new, world-leading consumer health company. Shaped by everyone who joins us. Together, we're improving the everyday health of billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we achieve this in a business that we control.

With category-leading brands such as Sensodyne, Polident and Centrum, built on trusted science and human understanding, combined with our passion, knowledge, and expertise, we're uniquely placed to grow a strong, successful business.

We are hiring for Expert Detailing Manager who will be responsible to define and lead overall strategy, capability-building, and execution of Expert Detailing & Marketing for Haleon Malaysia Sdn. Bhd.

In this role you will…

• Accountability for the implementation of Haleon's commercial strategy (expert) to HCP

• Leading a team to ensure Haleon wins market share, achieves recommendation targets, and builds trusting and credible relationships.

• Ensuring optimal implementation of corporate selling tools (Expert Story), dental detailing effectiveness and detailing capability across the nationwide.

• Close cooperation with the Commercial teams for the implementation of activation plans.

• Partner with Commercial & Sales organizations to develop Expert programs that align with and support overall brand goals, as part of aligned market and customer activation plans for key brands.

• Accountability for achieving and monitoring KPIs.

• Leading the implementation and achievement of advocacy project learnings.

• Integration of market and HCP insights into channel strategy creation and area business planning.

• Leading a high-performing team through effective talent management and coaching. Building differentiated development plans that enable individuals to maximize their potential.

Qualifications and skills

• A bachelor’s degree

• 8 years of experience in Marketing/ Trade Marketing / Expert Team Management including Field Sales Management, ideally in FMCG or FMCH, Consumer Healthcare or Pharma industry experience

• Advanced understanding of consumer, shopper, and expert insights in the FMCH/ FMCG industry.

• Strong commercial and financial acumen negotiation/influencing/communication skills.

• Proven ability to manage high levels of complexity in a changing environment.

• Analytical skills - an ability to analyze industry competitors through use of available data.

• Results orientation, resilience, problem solving and decision making. Ability to create business solutions.

Skills/Competencies:

• Territory & HCP management skills & People management skills

• Negotiation skills

• Presentation/communication skills

• Development of all staff ensuring continuous learning and implementation of best practice and develop direct reports.

• Generate action plans to correct areas of weakness and capitalize on areas of opportunity. Invest time and effort to develop our top talent and recognize good performance and deal efficiently with underperformance.

• Training and development needs via the regular check-ins

Diversity, Equity, and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.