Expert Coordinator

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Expert Coordinator provides operational, administrative, and strategic coordination across a 200-person HCP Sales, Marketing, and Operations organization distributed throughout the U.S. This role delivers direct administrative support to the VP Expert while also serving the broader Expert community through budget ownership, vendor oversight, team operations, onboarding, logistics, and day-to-day issue resolution.

The Coordinator serves as a critical point of connection between Expert and the broader US Commercial organization, helping ensure seamless processes, consistent communication, and operational excellence across the team.

This position requires strong judgment, exceptional organizational skills, a high degree of autonomy, and the ability to influence and collaborate across multiple functions. It plays an integral part in how the team operates and shows up internally and externally.

Administrative & Executive Support (VP Expert)

• Manage complex calendar scheduling and prioritization.

• Coordinate travel arrangements, itineraries, and logistics.

• Submit, track, and reconcile expense reports.

• Prepare meeting materials and agendas.

• Act as a liaison between the VP Expert and internal/external stakeholders.

• Handle sensitive and confidential information with discretion.

Operations Support for 200+ Team Members

• Serve as the primary coordination point for the field-based US Expert organization.

• Support logistics and execution of national meetings, regional team meetings, and leadership offsites.

• Facilitate onboarding and offboarding, including system access, equipment, and orientation support.

• Provide troubleshooting support for expense reporting, fleet issues, operational questions, and general team needs.

• Serve as the go‑to escalation point for team operational challenges.

Budget & Finance Ownership

• Independently manage operating budgets and purchasing activities.

• Create and track purchase orders; oversee invoice processing.

• Monitor spending and provide regular reporting to leadership.

• Ensure compliance with financial policies and procurement processes.

Vendor & Fleet Management

• Lead relationships with key vendors, including the fleet management provider for company vehicles.

• Oversee contract execution, issue resolution, and service-level expectations.

• Ensure timely reporting, incident follow‑ups, and continuous improvement of vendor performance.

• Partner with Procurement and Finance as needed to maintain alignment.

• Manage fleet budget including invoice reconciliations.

Cross-Functional Collaboration & US Commercial Integration

• Act as a connective tissue between the Expert organization and broader US Commercial teams (Sales, Marketing, Finance, HR, Operations).

• Drive consistency, process adherence, and communication across organizations.

• Source, collate, and distribute materials for leadership reviews, town halls, and cross-functional initiatives.

• Maintain departmental SharePoint sites and digital resources.

Continuous Improvement & Special Projects

• Identify operational inefficiencies and propose improved workflows.

• Lead or support mid- to large-scale projects that enhance team performance and organizational structure.

• Manage ad hoc projects and assignments from VP Expert or Expert Leadership Team.

• Ensure alignment with Haleon’s Win as One behaviors and culture.

Required Skills & Capabilities

• Proven ability to work at pace, navigate ambiguity, and solve complex problems.

• Strong organizational skills with exceptional attention to detail.

• Effective verbal and written communication skills.

• High emotional intelligence and ability to support a diverse, geographically dispersed team.

• Advanced proficiency in Microsoft Office (Outlook, Excel, PowerPoint, SharePoint, Teams, Copilot).

• Ability to manage sensitive information with high professionalism and discretion.

• Must be able to build productive relationships across multiple functions and levels.

*The position is based in Warren, NJ, and follows a hybrid model, requiring an in-office presence of 3 days per week.

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s Degree

• 3+ years in administrative, operational, project coordination, or similar experience.

• Experience supporting senior leaders and/or large field-based organizations strongly preferred.

If you have the following characteristics, it would be a plus:

• Consumer healthcare or CPG industry experience.

• Experience with vendor management, budget tracking, procurement, or event logistics.

• Prior experience working with fleet programs

Business Expertise

A foundational understanding of the consumer healthcare industry is preferred, as well as familiarity with Expert roles and field operations. The ability to incorporate industry best practices and anticipate competitive trends will support organizational success.

Impact & Influence

This role directly affects the daily experience and effectiveness of the 200+ person US Expert organization. It also plays a key interface role with US Commercial and Global teams to ensure smooth operations, timely execution, and strong cross-functional alignment.

The salary range for this role is $73,475 - 101,028 USD annually + bonus

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program.  This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave.  On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family.  We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

 Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to [email protected]. Please include the following in your email: 
Use subject line: ‘Haleon Careers: Job Accommodation Request’ 
Your Name and contact information 
Requisition ID and Job Title you are interested in 
Location of Requisition (city/state or province/country) 
Description of specific accommodation you are requesting 
Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.