Expert Community Product Manager

Posted 14 Hours Ago
Be an Early Applicant
Singapore, SGP
In-Office
Mid level
Gaming • Software • Metaverse
The Role
Lead definition and delivery of an expert system product: design framework and supply strategies, liaise with procurement, productize operations into configurable capabilities, build metrics and dashboards, and iterate using data. Coordinate across procurement, compliance, algorithms, and operations to drive execution.
Summary Generated by Built In
Business UnitTechnology Engineering Group (TEG) is responsible for supporting the company and its business groups on technology and operational platforms, as well as the construction and operation of R&D management and data centers, TEG provides users with a full range of customer services. As the operator of the largest networking, devices, and data center in Asia,TEG also leads the Tencent Technology Committee in strengthening infrastructure R&D through internal and distributed open source collaboration, constructing new platforms and supporting business innovation.What the Role Entails

Expert System Definition: Responsible for building the expert system framework.

Procurement Liaison: Serve as the business-side interface, coordinating workflows with the procurement team.

Supply Strategy: Develop expert resource supply strategies.

Operations Productization: Abstract expert operations processes into configurable product capabilities.

Data-Driven: Establish core metric systems and data dashboards, continuously iterating strategies and cadence through data analysis.

Who We Look For

- Bachelor's degree or above, 3–5 years of product management experience; experience in supply-side / platform products, the AI industry, or HR products is preferred.

- Strong systematic abstraction and modeling skills, with the ability to define supply matching mechanisms and tiered standards from the ground up.

- Excellent cross-functional collaboration skills, capable of effectively coordinating with procurement, compliance, algorithm, and operations teams.

- High data sensitivity, with the ability to build metric systems and perform data analysis to drive data-informed decision-making.

- Strong self-drive, able to independently define direction and drive execution in ambiguous situations.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Skills Required

  • Bachelor's degree or above
  • 3-5 years of product management experience
  • Experience in supply-side/platform products, AI industry, or HR products
  • Strong systematic abstraction and modeling skills to define supply matching mechanisms and tiered standards
  • Excellent cross-functional collaboration skills with procurement, compliance, algorithm, and operations teams
  • High data sensitivity; ability to build metric systems and perform data analysis to inform decisions
  • Strong self-drive; able to define direction and drive execution in ambiguous situations

Tencent Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tencent and has not been reviewed or approved by Tencent.

  • Healthcare Strength Healthcare coverage is positioned as a standout, with strong PPO options and relatively low prescription costs highlighted for U.S. plans. This suggests the medical offering can be a meaningful component of the overall rewards package for U.S.-based employees.
  • Retirement Support Retirement support is framed as competitive in the U.S., with employer match details called out as an item to confirm in writing. This indicates retirement benefits can be a notable strength where applicable.
  • Strong & Reliable Incentives Performance-linked incentives and share-based awards are repeatedly included as part of the compensation model, alongside potential RSU and sign-on eligibility in certain roles. This points to total rewards often extending beyond base pay through variable and equity components.

Tencent Insights

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The Company
HQ: Shenzhen
107,879 Employees
Year Founded: 1998

What We Do

Tencent uses technology to enrich the lives of Internet users. Our communications and social platforms Weixin and QQ connect users with each other, with digital content and daily life services in just a few clicks. Our high performance advertising platform helps brands and marketers reach out to hundreds of millions of consumers in China. Our financial technology and business services support our partners' business growth and assist their digital upgrade. We invest heavily in talent and technological innovation, actively participating in the development of the Internet industry. Tencent was founded in Shenzhen, China, in 1998, and listed on the Main Board of the Stock Exchange of Hong Kong since June 2004.

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