Experiential Marketing Specialist - Local

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."

Position Purpose:

L.L.Bean is searching for an enthusiastic, self-motivated individual who has a Retail and/or Event background.  This temporary role (20-40hrs per week between March-July 2025) will support L.L.Bean’s high-profile non-traditional selling avenues (past example: L.L.Bean’s September 2024 New York Fashion Week Pop Up.)  Role will be on the road, working onsite executing pop up events (estimate: 3-4 weeks between April-July) and spend the remainder of their time working hybrid from home and L.L.Bean’s headquarters in Freeport, ME.

Responsibilities:

• Assists with event preparation and general office support, including shipping event materials, processing product, maintaining department warehouse, and packing vehicles

• Assists with the administration of on-site activities, equipment, vehicles, event setup, and breakdown

• Experiential Marketing Team member as required

• Adheres to all L.L.Bean safety rules, procedures, company vehicle policies, and establishes contact with L.L.Bean Facilities department as necessary

• Delivers legendary world-class customer service and ensures support staff does the same

• Works in conjunction with agency partners and external staff to create world-class brand experiences

• Maintains a thorough knowledge and understanding of event and tour messaging, goals, and purpose

• Communicates the L.L.Bean brand and history to customers and media

• Uses a friendly and outgoing communication style to engage customers, relay product information and drive sales

• Tracks customer feedback and quotes, SUPC and premium distribution, and other metrics

• Uses multiple computer systems to process orders and answer customer questions quickly and accurately

• Assumes additional responsibilities as required

• On-call in the event of emergencies

• Experiential Marketing Specialists:

  • They are team players and always demonstrate L.L.Bean’s core values.

  • They have incredible customer service – always looking at how they can go the extra mile for customers.

  • They are unflappable and can turn a challenge into a service opportunity.

  • They are credible. They talk about our core outdoor activities and even participate in some of them.

  • They prove every day that they pay attention to merchandising standards and contribute to a well-organized and well-stocked back of house.

  • They are not above performing any task to help the team, and may have to engage in long, physically and mentally demanding workdays.

Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

This position has been identified as a safety-sensitive position. A safety-sensitive position is one in which an impaired worker constitutes a serious and direct threat to workplace health and safety. Employees in this position must agree that they will not come to work or be at work at any time under the influence of alcohol or any drug that could render them impaired.
Education Level: Vocational/Technical Degree
Years of Experience: 3+ years
Skills and Qualifications:

• Excellent communication skills

• Solid understanding and the ability to articulate L.L.Bean's history and brand

• Demonstrated focus on safety

• Able to assess and prioritize opportunities

• Strong computer skills (including Microsoft Office and social media applications)

• Availability and flexibility to travel for work for up to multiple weeks at a time, and work varied hours to support the business, including nights, weekends, and holidays

• Ability to work in variable weather conditions, including rain, heat, and cold weather, including operations that take place in the outdoors

• Ability to lift and carry up to 50 lbs. of equipment

"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you!   At L.L.Bean, we believe the outdoors brings out the best in all of us.  We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging."