Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
At Yotpo, we’re on a mission to help brands strengthen relationships with their customers through innovative retention marketing solutions. As part of our Loyalty Product team, you’ll play a pivotal role in shaping the future of our loyalty experience by creating intuitive, thoughtful, data-informed, and customer-centric designs that directly influence product strategy and customer outcomes. This role is central to Yotpo’s growth and impact, giving you the opportunity to partner closely with Product and Engineering to craft meaningful user experiences and deliver real value.
Why join us?
- Join a fast-paced, product-led company where design has a central seat at the table
- Work in a true product trio with a PM and Tech Lead, influencing both strategy and execution
- Shape how leading eCommerce brands reward and retain their customers through loyalty
- Own end-to-end design for experiences used by millions of shoppers
- Apply strong user empathy and design thinking to solve meaningful problems
- Drive the evolution of Yotpo’s loyalty offering through hands-on discovery, ideation, and experimentation
Relevant experience and mindset:
Design craft: You bring a strong portfolio showcasing end-to-end product design and a clear point of view. You’re fluent in UX and visual design, and comfortable moving from ideation to high-fidelity execution.
Experience: You have a minimum 4+ years of designing digital products, preferably in fast-paced, agile environments. Experience in B2B SaaS is an advantage.
Collaboration: You thrive in cross-functional teams and know how to navigate the dynamics of working closely with PMs, developers, and stakeholders. You understand how to balance user needs, business goals, and technical constraints to move work forward effectively.
Mindset: You are curious, humble, and proactive. You take strong ownership of your work and drive initiatives forward. You are comfortable with ambiguity, energized by complex challenges, open to feedback, and committed to continuous learning and iteration.
Communication: You’re a clear communicator and effective storyteller who can articulate the "why" behind your design decisions to different audiences.
Tools: You’re fluent in Figma and other modern design and AI prototyping tools.
If you don’t meet 100% of the qualifications outlined above, that’s okay! We hire people, not checklists. If you’re eager to learn, passionate, and like-minded, we’d love to hear from you.
What we offer:
- Competitive salary and yearly bonus
- Equity in options
- Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
- Additional health insurance package
- Managing a fixed monthly budget for social benefits (Re:Benefit – a flexible online benefits solution)
- Food vouchers
- Individualized career development, rewards and recognition.
- E-learning portals and knowledge sharing sessions.
- Company backed Hackathons, Tech conferences, workshops events, etc
- Stocked kitchen and bar.
- Internal mobility program and refer-a-friend program
- We are now working in a flexible hybrid capacity.
Help us be the best version of Yotpo by building something great together!
#LI-Hybrid
Top Skills
What We Do
Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob’s Discount Furniture, and Steve Madden accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools online businesses use every day, including Google, Instagram, top eCommerce platforms, and the rest of the martech stack. Yotpo is a Forbes Cloud 100 company with offices worldwide including New York, London, Tel Aviv, Sofia, Australia and growing!
Why Work With Us
The primary perk of working at Yotpo is being surrounded by some of the most intelligent, driven and compassionate people you'll ever encounter. We all work very hard to become better professionals and better people.
Gallery
