Experienced Optical Assistant Vacancy - Full-Time- Aves Opticians and Hearing Care, Epping
At Aves Opticians, part of the Hakim Group, we combine independent, patient-first care with the backing of a modern, supportive network.
We pride ourselves on providing exceptional, personalized eye care to our local Epping community. As part of an independent practice network, we combine traditional clinical values with modern technology and a curated selection of quality eyewear. Our team thrives on delivering a warm, bespoke service where every patient feels genuinely looked after, not rushed through a system.
You will also receive:
- Your birthday off work
- No Sunday or bank holiday working
- Access to a Health Cash Plan (claim cashback on healthcare purchases)
- Retail discounts
- Cycle to work scheme
We offer a range of benefits designed to support your wellbeing, development, and work-life balance.
About the RoleWe are looking for a confident, high-calibre Experienced Optical Assistant to join our dedicated team.
In this role, you will be a key pillar on the practice floor, delivering brilliant patient experiences from the moment someone walks through the door. Because this is an experienced role, you’ll be hands-on across all aspects of dispensing and practice flow.
Key Responsibilities:
Dispensing Expertise: Confidately dispensing frames and lenses at all levels—including complex prescriptions, bifocals, and progressive/varifocal lenses tailored to the patient’s lifestyle.
Patient Journey Support: Guiding patients through frame styling, pre-screening testing, and fitting/adjustments with care and attention to detail.
Front-of-House Excellence: Greeting patients, managing appointments, handling patient queries, and keeping the front-of-house running smoothly.
Team Collaboration: Working closely with our optometrists and practice team to ensure seamless handovers and top-tier clinical care.
What We’re Looking For:
Solid experience working as an Optical Assistant in an optometry practice.
Proven ability to dispense complex lenses and offer confident frame styling advice.
Great interpersonal skills—warm, approachable, and articulate.
Strong organizational skills with a keen eye for quality and precision.
Additional Information:
- Our frame selection includes Tom Ford, Face-a-Face, Ørgreen, Moscot, Maui Jim.
- We are a team of 7
- The role requires you to work Saturdays
Click apply below and we will ensure you are contacted as soon as possible by one of our team.
Salary - MaxGBP £27,000.00 Salary - MinGBP £26,000.00Skills Required
- Solid experience working as an Optical Assistant in an optometry practice
- Ability to dispense complex lenses, including bifocals and progressive or varifocal lenses
- Ability to provide confident frame styling advice
- Strong interpersonal and communication skills
- Strong organizational skills and attention to quality and precision
- Availability to work Saturdays
What We Do
Hakim Group is a UK- and Ireland-focused group supporting independent opticians. It partners with more than 400 joint-venture operators and supports over 500 optical locations through back-office expertise in finance, marketing, HR and recruitment, while allowing practices to retain their individuality. Its mission is to help independent optical businesses grow successfully by providing resources, expertise, peace of mind and cost-effective support.
