The Role
Manage personal and commercial insurance servicing tasks, complete ACCORD forms, generate Certificates of Insurance, and provide customer support for U.S. agencies.
Summary Generated by Built In
We are looking for an experienced Insurance Virtual Assistant with a strong background in:
• Personal Lines Servicing (endorsements, renewals, policy updates)
• Commercial Quoting & Policy Servicing
• ACCORD Forms completion & COI generation
• Customer Support for U.S. insurance agencies
Requirements
- C1 English
- 1+ year of experience supporting U.S.-based insurance agencies
- Experience with AMS systems and carrier portals
- Detail-oriented and strong communication skills
Benefits
- Paid time off
- Paid medical leave
- 40 hour work week
- Weekends off
Skills Required
- C1 English
- 1+ year of experience supporting U.S.-based insurance agencies
- Experience with AMS systems and carrier portals
- Detail-oriented and strong communication skills
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The Company
What We Do
VIVA Virtual Solutions provides virtual assistant and outsourcing services, primarily for insurance agencies, to help businesses improve efficiency, reduce costs, and scale operations by delegating administrative tasks.

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