Plaid
Experienced Infrastructure Engineer
The Role
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s infrastructure handles millions of requests per day, and we pride ourselves on maintaining a robust API. As an Infrastructure Engineer, you will build and scale the foundations for production engineering, developer operations, and deployments. You will also work hand-in-hand with the product teams to help ship new products and features as well as facilitating operational excellence throughout the product's lifecycle. You will be responsible for keeping the ship sailing smoothly, and your creations will serve as the bedrock for products serving millions of users.
As a Tech Lead on the Infrastructure team, you will:
Own and drive technical direction for key infrastructure domains, working closely with engineering leadership and cross-functional partners. Mentor engineers and raise the bar on technical excellence, providing thoughtful feedback, growing ICs through stretch opportunities, and modelling high-craft engineering. Drive alignment and clarity across teams, facilitating collaborative technical decision-making and shepherding complex initiatives through to delivery. Design and evolve core infrastructure systems to support Plaid’s scaling needs, including resilient multi-cluster deployments and observability tooling. Improve build and release systems by leading enhancements to our self-serve deployment platform, empowering service teams to move quickly and safely. Balance hands-on execution with system-wide oversight, contributing to roadmap validation, architectural design, and deep-dive reviews while ensuring the team moves with velocity and quality.
Responsibilities
- Providing automated solutions allowing you and your colleagues to focus on new and innovative solutions to problems at scale.
- Building efficient engineering frameworks and processes for quickly iterating and launching products into production.
- Data driven decision frameworks to ensure efficient solutions with maximum impact.
- Insight across the entire stack allows you to have input wherever needed or wherever you think you can make the most impact.
- Collaboration and Mentoring: Work closely with junior infrastructure team members, providing guidance, mentorship, and technical leadership to foster their professional growth and skills development.
Qualifications
- 8+ years of relevant experience in infrastructure engineering or devops.
- Kubernetes (or equivalent technology) cluster admin & operations
- Cloud Networking: DNS/VPCs/subnets/gateways/peering/ACLs
- Experience with Go, Bash and/or Python.
- Experience with Kubernetes, Terraform, Docker, Jenkins, Prometheus, Elasticsearch, MySQL, Postgresql, Mongodb, and Ansible.
- Experience in managing production environments and databases.
- Ability to juggle day-to-day tasks and long term projects.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected].
Please review our Candidate Privacy Notice here.
Plaid Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Plaid and has not been reviewed or approved by Plaid.
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Fair & Transparent Compensation — Pay is described as competitive to strong for many roles, with total compensation often positioned toward the high end for tech. The biggest determinants of satisfaction are framed as level, team, and the cash-versus-equity mix.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with explicit support for fertility and mental health. This breadth is repeatedly emphasized as a standout part of the overall package.
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Leave & Time Off Breadth — Time-off is presented as flexible or “unlimited,” alongside an expectation that people take time away. Additional structures like company-wide breaks and potential sabbatical offerings are also referenced as part of time-away support.
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The Company
What We Do
Plaid is used by thousands of digital financial apps and services like Betterment, Expensify, Microsoft and Venmo, and by many of the largest banks to make it easy for consumers to connect their financial accounts with the apps and services they want to use. Plaid connects with over 11,000 financial institutions across the U.S, Canada and Europe. At Plaid, we have diverse backgrounds and skills, but we're all passionate about building a more efficient and inclusive financial infrastructure—together.
