The Role
Manage vehicle financing and protection product sales: greet customers, present protection packages, secure financing with lenders, submit and enter deals into dealer and bank systems, process paperwork to meet DMV and lender requirements, track receivables, follow up with customers, support sales team, attend store meetings, and obtain required licensing within 90 days.
Summary Generated by Built In
Dealership:L0399 Suburban Chevrolet Cadillac of Ann Arbor
What You'll Do
- Greet customers in a friendly and professional manner.
- Help customers choose protection packages for their vehicle by presenting all products and their benefits.
- Ensure financing for customers; by building professional relationships with lenders and working with them to get the best financing available for our customers.
- Submit deals to bank electronically using appropriate dealer system.
- Enter transactions accurately into ADP and bank approval systems.
- Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements.
- Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
- Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings.
- Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer’s satisfaction.
- Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied)
- Assist Sales Team with customer engagement in the sales department during peak traffic times.
- Obtain all appropriate licensing within 90 days from date of hire.
What You'll Bring
- Strong attention to detail
- Sense of urgency
- Excellent communication
- Typing – ability to type efficiently to enter accurate information into tracking system
- Mathematics – ability to solve basic math calculations.
- Basic computer skills
- Acceptable driving record and a valid driver's license in your state of residence
Skills Required
- Obtain all appropriate licensing within 90 days from date of hire
- Strong attention to detail
- Sense of urgency
- Excellent communication
- Ability to type efficiently and enter accurate information
- Basic mathematics skills for solving basic calculations
- Basic computer skills
- Acceptable driving record and a valid driver's license in state of residence
Am I A Good Fit?
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The Company
What We Do
Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.









