CREDIT CONTROL IS HIRING TOP-PERFORMING, EXPERIENCED COLLECTORS AT $20 PER HOUR!
Grow or complete your career at our industry-leading company, recognized for the last 6 years as the winner of " Best Places to Work in Collections”.
At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.
PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES‼
At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections.
We offer industry-leading bonus structures and benefits!
Job description
Collections Representative Responsibilities:
- Handle inbound and outbound calls for past-due accounts.
- Keeping track of all accounts in your route
- Negotiate outstanding debts.
- Planning a course of action to recover outstanding payments.
- Handle questions and complaints.
- Adhere to all local, state, and federal laws governing the debt collection industry.
Collections Representative Qualifications:
- Excellent written and verbal communication skills.
- Ability to prioritize and multitask.
- Basic math and computer literacy skills.
- Professionalism and the ability to build rapport with consumers.
- Foster teamwork and cooperation.
- Preferred - previous experience in debt collection, outbound call center, telemarketing, or other related fields.
- Successfully pass a background check.
Job Type: Full-time
Salary: $20.00 hourly plus bonus
Collections Representative Compensation:
- Individual & Team bonuses each month!
- Additional quarterly, bi-annual, and annual Incentives
- Additional retention and referral bonuses
- A comprehensive paid training program
Benefits:
- Medical Insurance (UnitedHealthcare)
- Dental Coverage (Guardian)
- Vision Plan (Davis Vision)
- 401K Retirement Plans (John Hancock - Credit Control matches 50% of the first 4%)
- Voluntary Life Short Term/Long Term Disability Coverage
- Paid Vacation, Personal, Bereavement, and Holidays
- Referral program
Physical setting:
- Call center.
Schedule:
- 8-hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay.
Ability to commute/relocate:
- Tampa, FL 33626: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you willing to undergo a background check, in accordance with local law and regulations?
Education:
- High school or equivalent (Preferred)
Experience:
- 3rd party collection: 1 year required
Benefits include:
- Medical/Dental/Vision
- Life Insurance
- Paid Time Off
- Paid Vacation Time
- Paid Holidays
- Paid Bereavement
- Paid Training
- 401k with company match
- Annual Retention Bonus
- Professional Development Grant Program
- Employee Assistance Program
- Ongoing Contests & Prizes
- Annual Company Events
- Company Referral Program
- ADP Lifemart Employee Discounts
Weekly day range:
- Monday to Friday
Work setting:
- Call center.
Work Location: In person
Top Skills
What We Do
Credit Control, LLC is a nationally licensed provider of customized, performance-driven receivables management services that was founded in 1989. We offer recovery solutions covering all aspects of our clients' customer care and account delinquency life cycles.
The company is headquartered in St. Louis, Missouri and has over 600 employees nationwide, including offices in Tampa, FL, Las Vegas, NV, and Earth City, MO.
Credit Control maintains ISO-27001 certification, fully audited SOC1 & SOC 2 / SSAE-18 reports, Level 2 PCI-DSS compliance, and secured systems at every layer including user, transport, access, network, and applications.
Our senior leadership, management and staff are experts in all phases of revenue cycle management and the account delinquency life cycle.
We promote a fully compliant and customer-centric culture, while producing superior results and solutions for our clients. Credit Control is founded on its core values of strong customer service, state of the art technology, and exceptional recovery results in an employee friendly environment.
Back-to-Back Winner for the Best Places to Work in Collections by InsideARM (2021 & 2020).
Credit Control is an equal opportunity employer.
