Accounts Receivable Manager

Job Title: Accounts Receivable Manager
Department: Finance
Job Level: L4
FLSA: Exempt

Job Summary:

Bear Robotics is at the forefront of automated hospitality solutions, pioneering AI-driven autonomous robots. We’re seeking a Accounts Receivable Manager to take ownership of the US and EMEA AR function within our growing, fast-paced robotics company. This role goes beyond day-to-day processing—you’ll help optimize our billing operations, drive improvements in collections, and act as a key liaison between Finance, Sales, and Operations. If you're a proactive problem-solver with deep AR experience and a passion for working in a tech-forward, scaling environment, we’d love to have you on board.

Key Duties/Responsibilities:

• Manage the end-to-end accounts receivable process, including billing, payment application, collections, and reconciliations
• Lead the preparation and issuance of complex or high-volume invoices
• Review contracts and sales agreements to ensure billing accuracy and alignment with terms
• Monitor aging reports, proactively follow up on overdue accounts, and lead escalation efforts for collections
• Partner cross-functionally with Sales, Customer Success, and Operations to resolve billing disputes and improve customer experience
• Analyze customer account trends to identify risks and recommend credit or payment term adjustments
• Own AR-related month-end and quarter-end close activities, including journal entries and reconciliations
• Drive improvements in AR processes, systems, and reporting to support scalability as the business grows
• Build global scalable AR processes partnering with US, EMEA and APAC team members
• Work with and manage outside collections agents
• Lead AR vendor management and work cross functionally across departments
• Performs other related duties as assigned.  

Supervisory Responsibilities:

• None

Required Skills/Abilities/Qualifications: 

• Proficiency with ERP systems (e.g. NetSuite) and advanced Excel skills
• Strong knowledge of collections, credit risk, and contract-based billing
• Proven management experience over AR functions and vendors
• Previous experience in leadership or managerial roles
• Excellent organizational and communication skills, with a customer-first mindset
• Ability to thrive in a fast-moving, startup or scale-up environment

Preferred Skills/Abilities/Qualifications: 

• Familiarity with revenue recognition (ASC 606) and how it impacts billing
• Experience working with cross-border customers and multi-currency AR
• Exposure to Salesforce or CRM tools as part of the billing workflow
• Experience in finance transformation with the goal of achieving operational excellence

Education/Experience:

• Bachelor’s degree in accounting, Finance, or a related field
• 4+ years of experience in Accounts Receivable
• Experience in a technology-driven or hardware-focused company (robotics, manufacturing, or SaaS + hardware is a plus)

Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting/standing at a desk and working on a computer. The employee routinely is required to sit; stand, walk; talk and hear; use hands to keyboard
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability to lift 30 lbs. 

The pay range for this position is $80K - $98K + discretionary annual performance bonus . Pay is dependent on the applicant's relevant experience.

Bear Robotics, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.