Experience Design Lead - Investment Banking - Vice President

Job Description
Join our innovative design team, transforming digital experiences in Global Investment Banking at J.P. Morgan; a leader in financial services.
As a Lead Product Designer, you will partner closely with product specialists, engineers, and data scientists to reimagine and build digital products which reach across and impact various lines of business. You will creatively solve for user needs while delivering on business goals, in a dynamic environment. The products you craft will be highly usable, intentional, refined, forward-thinking and consider the holistic end-end experience.
Responsibilities

• Strategize, lead, and execute design initiatives that respond to user needs and business goals, with a problem and outcome oriented mindset

• Understand Investment Banking business roles, workflows, and processes

• Collaborate with local and global, multidisciplinary teams of designers, product managers, engineers, AIML data scientists, researchers, subject matter experts, and executive leaders

• Foster strong relationships within and across teams, communicate clearly and effectively manage senior stakeholders

• Co-conduct discovery and user research. Synthesize insights, document and communicate findings, and iterate designs based on feedback.

• Create concepts, prototypes, storyboards, and presentations to showcase product vision and get buy-in from key stakeholders

• Define detailed designs and specs which consider flows, interactions, states, information architecture, data visualisation, responsiveness

• Leverage and inform the firm's design system, to ensure consistent, cohesive experiences across our web, mobile, and native applications

• Provide indirect leadership and mentorship for designer(s) in same group

• Share knowledge and influence stakeholders about our design process and best practices, to optimize operations and elevate our organization

Required

• An online portfolio or samples of work demonstrating relevant experience. Please include a link to these.

• Bachelor's degree or higher in User Experience (UX) Design, Product Design, Interaction Design, Service Design, Visual Design, Human-Computer Interaction (HCI), or related fields

• 6+ years of experience designing digital products and services for enterprise solutions

• Familiarity with Design Thinking methodology

• Proficiency in design, prototyping, and presentation software such as Figma and Keynote

• Familiarity with AI/LLM, both integrating them into the working process and designing features related to AI/LLM

• Experience in the application of design systems such as Google's Material Design

• Experience working with complex data across multiple platforms (e.g. products, websites, mobile apps, etc.)

• Ability to communicate abstract design concepts visually and verbally in a clear and engaging manner

Nice to Have
Familiarity with financial terminologies
Familiarity with Americans with Disabilities Act Standards for Accessible Design and the Web Content Accessibility Guidelines (WCAG)
Working knowledge of HTML, CSS, JavaScript
The final officer title and job grade is at the discretion of the firm and will be discussed at the time of the offer. It may be different than what is listed on the requisition based on candidate experience level.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.