Join a team that defines how digital experiences look, feel, and work across the Private Bank. You’ll help enable faster, higher-quality delivery by building reusable, accessible patterns and components. Your work will influence thousands of customer interactions through a system used across products.
As an Experience Design Associate on the Design System Team, you will support the enterprise design system for the Private Bank by creating and maintaining scalable, accessible design solutions. You will collaborate with designers, engineers, and cross-functional partners to evolve patterns, components, and guidelines that drive consistency across products. You will communicate design rationale and recommendations clearly to help teams adopt and apply the system effectively.
Job Responsibilities- Support in the definition and curation of shared design and experiences across all our digital products
- Partner with designers and developers to apply and evolve our design patterns Develop thinking through wireframes, visual studies, motion studies, prototypes
- Write, maintain, and improve UX documentation
- Maintain the related Figma libraries by fixing bugs, and enhancing existing components and patterns
- Design new components and patterns for the library that align with our toolkit
- Present and communicate work and recommendations to the larger design organization
- Ensure our design patterns maintain the highest of quality standards
- Build relationships with other design leads and key stakeholders to drive adoption of design patterns Identify opportunities to increase the consistency of our customer experience
- Contribute to high performing teams through the development of self and others, emphasizing continuous learning and growth
- Articulating design rationale persuasively in both verbal and written communications Influence others and provide thought leadership on design Research and look for opportunities to solve problems in unusual and innovative ways
- Advocate for Accessibility and Inclusive Design practices
Required qualifications, capabilities and skills
- Degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
- 4+ years of enterprise, system-level or design systems experience
- Ability to synthesize complex, interdependent, and sometimes competing needs
- Demonstrated experience with user-centered and human-centered design approaches
- Prior work involves collaboration within design teams (with other designers, UX researchers, and content designers) and cross-functionally with software engineers
- Demonstrates strong Interaction Design and Visual/UI skills
- Proficiency in adjacent skills such as Information Architecture, User Research, UX Writing, and Prototyping
- Able to show how their understanding of technical constraints and opportunities informed design solutions; familiar with HTML, CSS, and JavaScript
- Advocate for Accessibility Guidelines and Inclusive Design practices
- Portfolio of work available for review
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Degree in a relevant design discipline, credible design bootcamp certification, or equivalent work experience
- 4+ years of enterprise, system-level, or design systems experience
- Ability to synthesize complex, interdependent, and competing needs
- Experience with user-centered and human-centered design approaches
- Collaboration experience with designers, UX researchers, content designers, and software engineers
- Strong interaction design and visual or UI skills
- Proficiency in information architecture, user research, UX writing, and prototyping
- Understanding of technical constraints and opportunities, with familiarity with HTML, CSS, and JavaScript
- Knowledge of accessibility guidelines and inclusive design practices
- Portfolio of work available for review
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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