Expeditor - Order Entry

Expeditor

We are seeking a candidate with high attention to detail and excellent customer service skills to assist the purchasing department with expediting orders and other general office duties.

Productivity Inc is a distributor of Machine Tools, Tooling and Accessories, Industrial Supplies, Robotics, and Services that help organizations overcome production challenges, streamline their operations and increase profitability.

Why this job?

• $22.00-24.00/hr depending on relevant experience & qualifications
• Excellent Medical, Dental, Vision Insurance – Day 1 of Employment
• 401k with Match
• Generous Paid Time Off
• Full-time - 40 hours/week, Monday - Friday, 8 AM - 5 PM

Responsibilities:

• Process vendor order acknowledgments daily, utilizing acknowledgment automation software and ERP systems to ensure accurate and timely purchase order updates. 
• Monitor automated acknowledgment workflows, review exceptions, resolve discrepancies, and maintain data integrity between supplier communications and internal systems. 
• Respond promptly to internal and external expedite requests by coordinating with suppliers and internal stakeholders to obtain shipment updates and delivery commitments. 
• Communicate with suppliers to verify order status, shipping information, delivery schedules, and backorder details, proactively identifying and addressing potential supply chain disruptions. 
• Maintain accurate purchase order records within P21 by reviewing supplier portals, acknowledgments, shipment notifications, and related documentation. 
• Track open purchase orders and supplier commitments, ensuring updates are reflected in company systems and communicated to affected teams as needed. 
• Perform daily receiving and inventory transaction activities, ensuring accuracy, proper documentation, and timely processing of received materials. 
• Support continuous improvement initiatives by identifying opportunities to streamline acknowledgment processing, order tracking, and supplier communication workflows through automation and process enhancements. 
• Assist with warehouse operations, inventory management, and cross-functional support activities as required to meet customer and business needs. 
• Perform other duties and responsibilities as assigned.

Requirements:

• Ability to read and comprehend packing slips, purchase orders, invoices, and other standard business documents, as well as perform basic arithmetic. Skill level typically acquired through completion of high school, with at least one year of general office or administrative experience.
• Ability to communicate professionally, tactfully, and effectively with internal customers and external vendors.
• Strong attention to detail with excellent organizational and multitasking skills.
• Proficiency with computers, including 10-key, alphanumeric data entry, and basic typing skills.
• Working knowledge of Microsoft Excel and familiarity with Microsoft Word.
• Excellent telephone and customer service skills.
• Self-motivated and able to work independently with minimal supervision.

Why our company?

For more than 50 years, our company has grown and evolved – always looking for the next best way to support our customers; by keeping up with new and changing products, technologies and services.    

Productivity is known for impressive customer service and integrity within our industry. That reputation is only achieved by hiring the right people, treating them with respect, providing excellent customer service, and acting with integrity where our employees are concerned. We are a stable, established company, and we’ve been around for a long time! Over the years, we have continued to grow, learn, evolve, and expand, providing growth opportunities to our long-term employees.

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