Job Title: Expediter Department: Sales Support
Reports To: Inside Sales Manager
Job Purpose: Facilitates cash flow by confirming and improving upon vendor ship dates.
Key Responsibilities
- Reviews and monitors PO Expedite Reports, vendor acknowledgements and PO shipping status requests from the sales and purchasing departments.
- Proactively communicates with vendors to obtain the best possible ship dates for each item requested. Follows up on shipping status requests within required response times.
- Seeks resolution for discrepancies in vendor ship date, quantity, costs or other concerns.
- Maintains up-to-date documentation within the system for acknowledged ship dates, tracking and vendor contact details.
- Coordinates with vendors and the accounting department to ensure timely receipt of invoices.
- Assists in the identification of potential areas of improvement within the department.
Skills Needed
- Ability to work in a fast paced environment and comply with response time requirements
- Strong written and verbal communication skills with the ability to present ideas in business-oriented language
- Ability to positively contribute to team effort using diplomacy in difficult situations
- Attentive to detail and strong organizational and problem solving skills with the ability to prioritize and multi-task
- Delegation skills, documentation and follow-up skills
- Flexible to change
- Self-motivation and commitment to improvement
- General computer and mathematical skills
- Microsoft Office Suite - Advanced Ability to filter, sort, and create pivot tables in Excel desired
Minimum Educational Requirements
High school diploma or GED required.
Experience Required
Successful candidate should have 1-2 years of previous Sales, Sales Support or Customer Service experience.
NOTE: The purpose of this outline job description is to focus attention on the most important aspects of the job. It is not intended to be a complete list of every duty and it is therefore to be expected that the day to day performance of the job will frequently include tasks not listed above. The list of duties for which the job holder is responsible may be varied or added to at the discretion of your manager. Any such alterations intended to be permanent will be added to this job description.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High school diploma or GED
- 1-2 years previous Sales, Sales Support, or Customer Service experience
- Ability to work in a fast paced environment and meet response time requirements
- Strong written and verbal communication skills
- Attention to detail, strong organizational and problem solving skills, ability to prioritize and multi-task
- Ability to diplomatically contribute to team effort and handle difficult situations
- Delegation, documentation and follow-up skills
- General computer and mathematical skills
- Microsoft Office Suite; advanced Excel (filter, sort, pivot tables) desired
- Self-motivation, commitment to improvement, and flexibility to change
What We Do
YOU. US. ESSENTIAL. Making Communication Happen. The ability to deploy agile systems that constantly connect people and information is key to marketplace strength. Your backbone must be a proven product and solutions partner. For five decades, we have been trusted by communications innovators of all sizes. Our deep industry relationships ensure unfailing access to the products and brands that accelerate innovation. Solving supply chain challenges is our core strength. We go the extra mile to get you the right product, at the right time, every time.
