Who We Are
The CRVA works to deliver experiences that uniquely enrich the lives of our visitors and residents. Through leadership in destination development, marketing and venue management expertise, the CRVA leads efforts to maximize the region’s economic potential through visitor spending, creating jobs and opportunities for the community. Brands supported by the CRVA include the Charlotte Convention Center, Spectrum Center, Bojangles Entertainment Complex, NASCAR Hall of Fame, Charlotte Film Commission, Visit Charlotte and Visitor Info Centers.
Job Summary
The Exhibits Manager plays a key role on the NASCAR Hall of Fame exhibition development team, overseeing the production, installation, and maintenance of high‑quality exhibits. This role manages project workflows, timelines, and fabrication processes while ensuring exhibits are delivered on mission, on time, and on budget. The position collaborates closely with internal teams — including Operations, Events, Marketing, and Communications — to translate content into engaging guest experiences and ensure exhibits remain well maintained. This role supports multiple high‑profile projects simultaneously and provides leadership in project management and exhibit production.
Job Responsibilities
- Essential Job Duties
- Collaborate with the staff of the Museum and Industry Affairs Department in the establishment and organization of exhibit content as part of exhibition development team.
- Develop of exhibits under the direction of the Sr. Manager of Exhibits and Collections from conception through completion, including project plans, installation, milestone development to ensure alignment of project goals and expectations including schedules, deliverables, documents, etc.
- Develop realistic and achievable schedules for execution of multiple simultaneous exhibition projects
- Under the direction of the Sr Manager, transform curatorial concepts into designs and experiences using sketches, illustrations, models, etc.
- Coordinate design packages, prototypes and presentation packages with internal partners and external vendors for review.
- Track exhibit refresh needs and execute changes through the content to production phases
- Coordinate with Operations & Guest Services staff on exhibit maintenance needs
- Work in a highly collaborative fashion with other staff and third parties.
- Drive internal success through the developing and monitoring a workflow that results in creative exhibitions delivered on mission, on time, and on budget.
- Under the direction of the Sr Manager create budgets and track budgets for exhibit expenses.
- Prepare periodic reporting, as needed, on exhibition development progress
- Oversee the retention of accurate records and archives of exhibitions
- Stay educated and informed on new trends and best practices in exhibition development and design.
- May perform other duties as needed.
- Consistently deliver the best in customer service. Demonstrate a passion for inspiring and be a driving force behind an amazing team to foster strong cross-functional relationships internally and externally by applying the Service Philosophy, to deliver memorable customer experiences.
- Champion CRVA’s mission, vision and core values and comply with organizations policies and procedures.
Scope of Responsibility
- This job is responsible for budgetary analysis, preparation, and review.
- This job will have periodic access to confidential data including wages and salaries, company records and/or minutes, customer quotes, product costs, and company plans, designs, and/or programs.
Supervisory Responsibility
- This position will supervise one staff member
Knowledge and Skill Requirements
- Excellent time management with proven success to create and manage projects, expertise in developing project timelines production schedules, and vendor management.
- Demonstrated knowledge of all stages of exhibit development from concept to installation.
- Demonstrated experience transforming concepts into exhibits, specifically in the areas of history and/or technology.
- Ability to work on multiple projects simultaneously.
- A history of collaborating across multiple museum disciplines including curators, educators and collections managers.
- Experience with artifact handling and complex installation projects.
- Ability to read technical drawings such as floorplans, elevations, graphics packages, etc.
- Experience using the ADOBE suite of products such as Illustrator, InDesign, Photoshop and basic drafting programs.
- Familiarity with museum databases.
- Proficiency in project management systems.
Education and Experience
- A Master’s Degree in Museum Studies is preferred for this position, as well as a minimum of 10 years of experience in a museum/science center, or similar organization to the NHOF.
- Experience may be substituted for education depending on the candidates’ particular employment history.
- The successful candidate must have demonstrated experience developing exhibits from concept to completion, with specific skill in project management and transforming content into experiences and applying creative solutions across all aspects of exhibit components from floor plans to artifact placement.
- Activity in professional organizations such as AAM, ASTC, etc.
Physical Demands
- Must be able to stand and walk for up to 10 hours at a time.
- Must be comfortable with and able to climb and descend stairs.
- Must be able to push and or lift exhibits (weight of 40 -50 lbs.).
Work Environment
- Work environment is typically quiet.
- Ability to work weekends and/or evenings, depending upon Exhibits schedule.
Travel Required
- This job has occasional industry related travel required
What We Offer
- Education Reimbursement
- Comprehensive medical, dental, and vision coverage, plus other great benefits.
- 457 Plan
- NC Retirement System plan
- CRVA University
- Employee Assistance Program
- Employee 1st Culture
- CORE Values
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our “employee first” culture requires engagement and engagement can’t happen without the voices of many talented individuals charting our direction.
Skills Required
- Minimum 10 years of experience in a museum, science center, or similar organization
- Demonstrated experience developing exhibits from concept through completion
- Project management experience, including project timelines, production schedules, budgets, and deliverables
- Experience transforming content and concepts into engaging exhibits and visitor experiences
- Experience with artifact handling and complex installation projects
- Ability to read technical drawings, including floorplans, elevations, and graphics packages
- Experience using Adobe Illustrator, InDesign, Photoshop, and basic drafting programs
- Familiarity with museum databases
- Proficiency in project management systems
- Ability to manage multiple projects simultaneously
- Master’s degree in Museum Studies
- Activity in professional organizations such as AAM or ASTC
- Ability to stand and walk for up to 10 hours, climb stairs, and push or lift exhibits weighing 40–50 pounds
- Ability to work weekends and evenings as exhibition schedules require
What We Do
The Charlotte Regional Visitors Authority (CRVA) is a North Carolina public authority that advances Charlotte’s visitor economy. It promotes the destination and attracts leisure travelers, meetings, conventions and events; develops destination branding and tourism partnerships; and manages major public venues, including the Charlotte Convention Center and Bojangles Entertainment Complex. Its work is intended to increase visitor spending, support local jobs and businesses, and create lasting economic benefits for the region.
