Exhibition Technology Specialist

Reposted 14 Days Ago
Be an Early Applicant
Hiring Remotely in Exhibition, SK, CAN
Remote
32-32 Hourly
Mid level
Digital Media • Virtual Reality
The Role
The Exhibition Technology Specialist manages immersive exhibition technologies, ensuring repairs, maintenance, and installation of audio-visual systems while collaborating with exhibition staff to enhance guest experiences.
Summary Generated by Built In

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Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

  • Collaborative Creativity: We believe the act of creating together amplifies possibilities.

  • Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

  • Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

  • Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

  • Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

Job Disclosures:

Location: (On-site) Los Angeles, CA

Compensation: The hourly rate for this position is $39.25/hr. Meow Wolf's hourly rate scales set the expected pay for this position as determined by position grade. Off-scale rates may be offered when necessary to meet competitive conditions.

Job Summary
The Exhibition Technology Specialist is a hands-on role responsible for operating, maintaining, troubleshooting, and improving the technical systems that support Meow Wolf’s immersive exhibition experience. This role supports the lighting, audio, video, show control, networking, interactive, and low-voltage systems that bring the exhibition to life. 

This position is focused primarily on daily exhibition operation, maintenance, preventive maintenance, event support, and technical improvements that help keep the exhibition safe, functional, reliable, and creatively aligned with the guest experience.

The ideal candidate is a curious and resourceful technical problem-solver with experience in themed entertainment, immersive attractions, creative technology, theater/live entertainment, AV systems, high-end escape rooms, museums, or other guest-facing technical environments. Experience with specific systems is helpful, but the most important qualities are strong troubleshooting skills, comfort working with low-voltage and show control systems, clear documentation habits, and the ability to learn and support existing setups.

Key Responsibilities

  • Perform daily checks, troubleshooting, repairs, and resets for guest-facing exhibition technology.

  • Maintain and support lighting, audio, video, projection, show control, networking, low-voltage, and interactive systems.

  • Respond to operating-hour issues and help restore systems quickly and safely.

  • Complete preventive maintenance, inspections, repair tracking, and documentation in the maintenance/task management system.

  • Troubleshoot, configure, test, repair, and replace exhibition technology including computers, controllers, displays, projectors, speakers, lighting equipment, network devices, sensors, and related equipment.

  • Support events through readiness checks, temporary setups, troubleshooting, resets, and post-event repairs.

  • Assist with small upgrades, system improvements, new installations, and sustainment projects.

  • Document system changes, as-builts, software/firmware updates, recurring issues, parts needs, and equipment conditions.

  • Collaborate with Exhibition Technology, Art & Scenic, Facilities, Operations, Events, Creative, vendors, and other partners.

  • Follow safe work practices and keep technical spaces, equipment areas, show closets, and work areas clean, organized, and accessible.

Required Qualifications

  • 2+ years of relevant hands-on experience in exhibition technology, themed entertainment, immersive attractions, creative technology, theater/live entertainment, AV systems, escape rooms, museums, or similar technical environments.

  • Experience troubleshooting technical systems in a live, guest-facing, production, or operational environment.

  • Familiarity with show control, low-voltage electronics, AV systems, lighting, projection, networking, sensors, or interactive systems.

  • Ability to troubleshoot, configure, test, and learn existing technical systems.

  • Comfortable using hand tools, basic test equipment, computers, and technical documentation.

  • Strong communication, collaboration, self-management, organization, and documentation skills.

  • Commitment to safe work practices around tools, electrical systems, access equipment, and public-facing environments.

  • Formal education is welcome but not required; equivalent professional experience, technical training, or industry certification may all be considered.

Preferred Qualifications

  • Experience with audio systems such as Q-SYS, Dante, audio DSP, networked audio, or equivalent systems.

  • Experience with lighting and show control systems such as ETC, Paradigm, Mosaic, Eos, or equivalent systems.

  • Experience with video, projection, media servers, displays, playback systems, or computer-based artwork.

  • Experience with creative programming or visual programming environments such as TouchDesigner, Max/MSP, Processing, or equivalent platforms.

  • Experience with physical computing, including microcontrollers, sensors, relays, actuators, motors, or other interactive components.

  • Familiarity with networking concepts, IP-based devices, signal flow, and basic IT troubleshooting.

  • Familiarity with software/firmware updates, system backups, version control, or configuration management.

  • Coding or scripting experience such as Python, C/C++, JavaScript, Node-RED, OSC, MIDI, TCP/UDP, or similar.

  • Digital fabrication experience such as CAD, 3D printing, laser cutting, or CNC.

  • OSHA 10, aerial work platform, fall protection, or similar safety training.

Work environment & physical demands: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.  

This job primarily operates in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, smoke machines and small and/or enclosed spaces. Outdoor settings may also be required for special events or as needed for maintenance and troubleshooting. This position may work at heights at times and equipment and training will be provided. 

  • Moving in different positions to accomplish tasks in various environments including small, enclosed spaces.

  • Remaining in a stationary position for prolonged periods.

  • Repeating motions that may include the wrists, hands and/or fingers.

  • Positioning or moving objects up to 75 pounds.

  • Use of maintenance tools and cleaning equipment, includes use of cleaning agents and chemicals.

  • Use of lead free solder with smoke extraction required.

  • Use of access equipment such as ladders and aerial work platform.

  • Safe standards are required for work at heights. 

  • Ability to operate and manipulate power tools, specialty lighting, fog machine, computers, rigging equipment, projectors and all other exhibit technical equipment as needed.

Work Schedule:

This is a full-time position, working an average of 40 hours a week. It requires a flexible schedule to accommodate times the exhibit is closed to the public as well as normal operating hours. Evening, overnight and weekend work are required as job duties demand.

Supervisor Responsibilities:

This position does not require supervisory responsibility.

Travel 

This position does not require travel 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Meow Wolf will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Ordinance.

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION:  Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.  

  • Medical Insurance options: PPO & HDHP*

  • Dental and Vision Insurance*

  • HSA, HRA, and FSA options*

  • 401k Retirement Plan

  • Company paid Life Insurance Policy and Disability Coverage(s)*

  • Voluntary Critical Illness and Life Insurance Policies*

  • Company Paid Employee Assistance Program

  • Paid Parental Leave for 12 weeks

  • Discount off Meow Wolf Gift Shop Merch and Cafes

  • Admission to Meow Wolf attractions for employees and guests

*Regular or Project Based Full-time positions

Please visit www.meowwolf.com/careers for more information.

Skills Required

  • 3-5 years of professional experience in performing arts, live events, or immersive arts
  • Associate degree or Technical Institute graduate
  • Proficient in electrical or mechanical engineering, software development, or entertainment technology
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The Company
HQ: Santa Fe, NM
436 Employees
Year Founded: 2008

What We Do

Meow Wolf is an arts and entertainment company based in Santa Fe, New Mexico. We create immersive and interactive experiences that transport audiences of all ages into fantastic realms of story and exploration. Our permanent installations include Santa Fe’s THEA Award-winning House of Eternal Return, Las Vegas’ Omega Mart, and the new Meow Wolf Denver⁠—now open! Meow Wolf started in 2008 as a small collective of Santa Fe artists sharing an interest in publicly displaying their works and developing their skills together. This collaborative approach blossomed into Meow Wolf's distinctive style of immersive, maximalist environments and multimedia experiences. In 2020, Fast Company named Meow Wolf as one of The World’s 50 Most Innovative Companies, and both House of Eternal Return and Omega Mart have been listed as top immersive experiences by publications such as Time Out, Newsweek, USA Today, and Blooloop. We are legally registered as a public-benefit corporation and certified as a Benefit Corporation, or B Corp. Meow Wolf firmly believes that accomplished artists must be compensated on an equal level with other skilled, in-demand professionals, and that successful businesses must give back to — and participate energetically in — their communities. We actively support innovative, community-focused art and social projects.

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