The Role
Coordinate e-commerce purchase orders, indents, invoices, ASNs, delivery appointments, dispatches, and delivery tracking. Resolve operational issues with corporate teams, partners, and drivers; manage POD documentation, shortages, credit notes, crate records, and daily reports. The role supports end-to-end FMCG supply chain and e-commerce fulfillment operations across platforms such as Amazon and Zepto.
Summary Generated by Built In
At Sid's Farm, we believe in delivering purity, freshness, and trust to every household. As one of the fastest-growing premium dairy brands, we are committed to providing high-quality milk and dairy products through a strong supply chain and customer-focused operations network.
We are looking for an enthusiastic and detail-oriented Supply Chain & E-Commerce Operations Intern who is eager to gain hands-on experience in FMCG logistics, e-commerce fulfilment, and end-to-end supply chain coordination.
About the RoleThis offers an exciting opportunity to work closely with cross-functional teams including E-Commerce, Dispatch, Warehouse, and Corporate Operations. You will play a key role in ensuring smooth and timely order processing, dispatch coordination, delivery tracking, and operational reporting for leading quick-commerce and e-commerce platforms like Amazon and Zepto.
If you are passionate about operations, problem-solving, and fast-paced business environments, this role is for you.
Job Title: Executive - Supply chain
Company: Sid's Farm
Location: Hyderabad, India
Working Days: 6 Days (But flexibility is what we stand by, you would not feel working the usual way!)
- E-Commerce Order & Indent Management
- Coordinate with the E-Commerce team to collect Purchase Orders (POs)
- Raise indents in SF/Bizom systems
- Generate invoices and maintain order accuracy
- ASN & Appointment Coordination
- Create Advance Shipment Notifications (ASNs) for platforms like Zepto
- Schedule delivery appointments for Amazon and other partners
- Ensure compliance with platform timelines and processes
- Dispatch & Delivery Coordination
- Work closely with dispatch teams to ensure on-time vehicle departures
- Coordinate with drivers for smooth and timely deliveries
- Track delivery status and escalate delays proactively
- Operational Issue Resolution
- Collaborate with corporate teams, e-commerce partners, and drivers to resolve delivery or dispatch-related issues
- Support smooth communication across departments for quick resolution
- POD & Documentation Management
- Collect Proof of Delivery (POD) documents from drivers
- Organize and upload PODs to shared drives for record maintenance
- Shortages & Credit Note Tracking
- Monitor shortages and delivery variance reports
- Coordinate credit note creation and tracking processes
- Crates & Reporting Management
- Maintain daily crates movement records
- Publish daily reports to corporate teams through email communication
- Currently pursuing a degree in Supply Chain Management, Operations, Logistics, Business Administration, or related field
- Strong analytical and coordination skills
- Excellent communication and interpersonal abilities
- Ability to multitask in a fast-paced environment
- Proficiency in MS Excel and reporting tools is an added advantage
- A proactive attitude with strong ownership and problem-solving mindset
- Gain real-time exposure to FMCG and dairy supply chain operations
- Work with leading e-commerce and quick-commerce platforms
- Learn end-to-end logistics and fulfilment processes
- Be part of a fast-growing and trusted premium dairy brand
- Develop industry-relevant operational and coordination skills
Skills Required
- Currently pursuing a degree in Supply Chain Management, Operations, Logistics, Business Administration, or a related field
- Strong analytical and coordination skills
- Excellent communication and interpersonal abilities
- Ability to multitask in a fast-paced environment
- Proficiency in Microsoft Excel and reporting tools
- Proactive attitude with strong ownership and problem-solving mindset
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The Company
What We Do
Sid’s Farm is an India-based direct-to-consumer dairy brand that produces and supplies pure, safe milk and other dairy products to families. Founded in 2013, it grew from serving a few families to more than 25,000. Its model combines dairy-product manufacturing with subscription and non-subscription ordering and local delivery, while emphasizing quality, safety, sustainability, and customer satisfaction through its Hyderabad operations.
