Proficient with computer systems and software including Microsoft Excel, Outlook and Word
Typing Speed of at least 30 WPM and 90% accuracy
US P&C insurance experience mandatory
Audit/ QA experience will be desirable
Must be able to learn and retain a large amount of technical information in a relatively short period of time
Must be receptive to detailed and frequent performance feedback
Proven record of dependability
Active listening skills, ability to make educated, customer focused decisions
Organization and prioritization skills
Customer service focus and acumen . 6 Months -2 year of experience
Skills Required
- Proficient with Microsoft Excel, Outlook, and Word
- Typing speed of at least 30 WPM with 90% accuracy
- US P&C insurance experience
- Audit/QA experience
- Customer service focus and acumen
- 6 months to 2 years of experience
- Ability to learn and retain large amounts of technical information quickly
- Receptive to detailed and frequent performance feedback
- Proven record of dependability
- Active listening and customer-focused decision-making
- Organization and prioritization skills
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
