Executive - Transport

Job Title

Job Description Summary

Job Description

TITLE                                                              Transport Executive

BUSINESS LINE                                          Integrated Facilities Management

REPORTING TO                                          C&W Facilities Manager (Site) / Client Facility Manager

PRINCIPAL GOALS:                                                               

• Achieve timely and efficient delivery of Facility Management services to Client.
• Support business needs in accordance with the SOW, Service Levels and Key Performance Indicators.

DUTIES AND RESPONSIBILITIES

• Overall in charge of daily transport operations.
• To ensure that the process as laid down is followed.
• Inspect vehicles for safety and conformance.
• Ensure hygiene of vehicle interiors.
• Ensure Vendor / Operational and Management reports are submitted and shared on daily basis (OTA/OTD/Cancel/No show).
• Ensure employees receive SMS 3 hrs prior to login and 1 hr prior to logout.
• Conduct Regular briefing/de-briefing on transport norms & Falcon Tool.
• Ensuring Grooming standards are adhered by all transport vendor staffs.
• Control and monitoring are exercised during regular employee pickups and drops, airport transfers, other adhoc requirements (work from home assets, etc.).
• Monitoring the vehicles in coordination with the vendor for any minor/major incidents during transit.
• Ensure the safety of the customer during transit.
• Managing the vehicle allocation through Falcon Tool.
• Validation of KM's run by each vehicle on daily basis.
• Checking of parameters like Geocodes, geo fence, routes etc.
• Uploading the documents for new drivers & vehicles recruit.
• Coordinating with employees for new enrolment & changes for existing employees (like change in address, etc.) on Flacon Tool for them to avail transport facility.
• Preparing & sharing monthly Transport MIS and ensuring its accuracy with the stipulated timelines.
• Maintaining delay penalty tracker.
• Maintaining attendance for drivers & vehicles.
• Ensure MIS is reviewed & approved by the client.
• Ensure timely invoice generation, accuracy in checking & release of vendor payments as per agreed terms.
• Responsible for Transport Helpdesk Calls, Mails on daily basis.
• Preparing Monthly Management Report for client submission.
• Regular interaction with the employees for improvement in transport services and handle employee escalations.

NOTE:

• Job responsibilities shall be altered as and when required.