Position name - Executive - Terminal Operations - Rail & Inland Terminals
Job Location - Modinagar
Department - Operations
Primary objectives
1. To achieve faster turnaround of rake & containers
2. Ensuring proper documentation related to s/line, customs, and Railways.
3. To ensure compliance related to EXIM, customs & railways.
4. Ensuring Proper Customer Correspondence and relationship
5. Ensuring Operational KPIs are achieved.
Key responsibilities
1. Responsible for smooth operations in yard, rail & warehouse (EXIM/Domestic).
2. Ensure timely gate in and gate out operations as per SLAs.
3. Ensure to prepare various reports & showing with concerned in time.
4. Ensure there should not be any revenue leakages.
5. Plan to utilize equipment optimally and its proper management.
6. Ensure to bring efficiency in operations by providing best timely service to customers.
7. To have zero customer complaints.
8. Cost saving initiatives.
9. To follow safety and security norms of the company strictly and its implementation on the ground.
10. To maintain relationships with internal employees as well as with external vendors/ Customers/ Govt. authorities.
11. To follow strictly the SOPs of Yard, Rail & warehouse operation
12. Responsible for all warehouse functions of Inward, Put-away, Picking, Outbound and Inventory.
13. Ensure timely loading/unloading of Train as per TAT.
14. Need to unload all the SKUs batchwise and ensure timely GR and Put-away.
15. Overall responsibility for Warehouse operations.
16. Maintaining Gross Margin at format level.
17. Managing Team off-roll and on-rolls Attrition within 5%
18. Maintaining Customer Level Operations SLA
19. Proper Audit/stock take, and Shrinkage under Limits as provided by Business Team
20. Maintaining Customer Level Transpiration SLA.
21. Maintaining HSE Standard and submission of reports
22. MIS and Productivity Monitoring.
Qualifications & Competencies
1. Good Communication skills in English language, both oral and written.
2. Qualification – Graduate / Experience - Minimum -5 years.
3. To have very good knowledge of word, excel & PPT as well as Software.
Skills Required
- Graduate degree/diploma
- Minimum 5 years relevant experience in terminal/rail/warehouse operations
- Good written and verbal communication skills in English
- Proficiency in Microsoft Word, Excel and PowerPoint and familiarity with operational software
DP World Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DP World and has not been reviewed or approved by DP World.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Pay is considered competitive in many contexts, with strong salary perceptions in several regions. Feedback suggests compensation is sometimes viewed as equitable, with salary practices described as compliant and fair.
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Wellbeing & Lifestyle Benefits — Wellbeing & Lifestyle Benefits: Wellness initiatives, flexible working hours, and practical supports like reimbursements for mobile, home internet, and home‑office equipment are emphasized. Feedback suggests these benefits contribute meaningfully to everyday work‑life needs.
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Healthcare Strength — Healthcare Strength: Health coverage is described as comprehensive in some locations, including medical emergency coverage and life insurance. A broader emphasis on health, safety, and wellbeing programs reinforces this support.
DP World Insights
What We Do
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,000 employees, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. We make trade flow, to change what’s possible for everyone.
