Company Description
Who are we?
With a global mission to “make the healthcare experience more human”, Docplanner Group is the world's biggest healthcare platform, serving patients and the healthcare ecosystems across 13 countries in Europe and LATAM.
We create digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient journey to work together more seamlessly. With free doctor reviews and instant online appointment booking for patients through its online marketplaces, Docplanner has a network of almost 2 million healthcare professionals, serves over 260,000 customers globally and operates in 13 countries in Europe and LATAM. Doctors and clinics count on Docplanner to facilitate scheduling, booking, communication and payments for millions of patients a month. Through innovative and user-friendly software, doctors and clinics can optimize patient flows, reduce costly no-shows and completely digitize their practices - all resulting in valuable time savings that can instead be used to improve patient outcomes and experiences. We also offer a more sophisticated suite of optimisation products for large healthcare institutions.
We built medical Practice Management Software as a SaaS. We help 260,000 doctors and clinics focus on treating patients and delivering an exceptional patient experience. We also run a marketplace that allows 80 million patients monthly to easily find the right doctor, and we currently have 20 million bookings per month coming online or through our software.
Our global team of 2,700 across offices in Warsaw, Istanbul, Rome, Barcelona, Mexico City, Bogotá, Curitiba, Rio, and Munich and Berlin make this happen. 3
We're funded by some leading VCs - Goldman Sachs, One Peak Partners, Point Nine and Target Global - and so far we have raised over €450m. Currently, we're on around €190m ARR (60% yoy growth) and are about to reach profitability!
Job Description
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Hiring (and therefore finding, reaching out to, assessing, and potentially closing) world-class Executive talent for our teams across our 13 markets in Europe and LATAM. Ideally, you may/will be running searches end to end, or are on a development path towards it.
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Keep a sharp focus on quality of assessments and hires longer term, and ensure our recruitment process assesses candidates fairly and effectively, keeping not only the business' needs today in mind, but planning for future needs. For us as a team, it's super important to bring in people that raise the bar, deliver results, enrich the business, and are fun to work with :).
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Improve recruitment processes, make data-based decisions, understand what scales (and what doesn't), and share best practices with the whole team.
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Be a trusted advisor to the hiring managers you're partnering with; share insights you're seeing in the talent pool, advise on compensation strategies, shape the narrative of the role/team to the market.
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Be the face of Docplanner out there! We're an ambitious group of people, and it's important for us to give candidates a real idea of what's waiting for them here from the first interactions. The people you bring in will help us get from here to IPO, so...
- Run, measure and consistently find ways to improve candidate and hiring manager experience. It's not only the right thing to do, but also helps us keep in touch, build our networks and healthy pipelines in the long term.
The metrics that matter:
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We’re confident you can work on 5 searches at a time and as a team, close (or contribute substantially to closing) 6-8 executive level searches per quarter (1 close/month on average for you as a ramped Exec Talent Partner). As a team, we will hire approx. 20 Execs in 2025 (Global Head of-level and above, plus C-level roles in local markets).
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We aim for 2 candidates at business case stage within 5 weeks after kick off, and to have all candidates in process with us for a maximum of 8 weeks.
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Work with Ryan and Flore to build our meaningful a) understanding of Quality of Hire, b) mechanisms to track it, and c) hire accordingly!
Qualifications
What we're looking for:
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For this role, we're looking for an experienced executive sourcer/researcher/talent partner to join us.
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Ownership - in terms of managing end-to-end recruitment processes, building relationships across the business, improving the way we do things and thinking out of the box how we can attract world-class talent.
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Pattern recognition - exposure to VC & PE growth environments coupled with Tier 1 executive recruiting experience.
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Diligence - you know that talent acquisition is part science, part art. We run processes diligently, follow up with candidates, and we don't drop the ball!.
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Great prioritization and attention to detail - You know that in talent acquisition, it's the small things that make a difference, and basics done really, really well make us stand out as a business.
- Business orientation and understanding for the reality our hiring teams and candidates live in. How can we streamline processes and focus on things that really matter? How do we pick which roles to prioritize among a long list of urgent needs?
- Fluency in English (and an additional "Docplanner language" - like Polish, Spanish or Portuguese - is an additional benefit)
Additional Information
Logistics:
The role will be remotely based in Europe, on the Global Docplanner Team. Ideally, you'll join us in Spain, Poland, Germany or the UK.
In this role, you'll be reporting to Flore Ziegfeld, our Global Head of Executive Recruiting.
The process:
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30 min intro call with Flore
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2nd, 30 min follow up call with Flore to give you more insight into Docplanner, the team, and to get to know you a little better
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30 min intro call with Ryan, our VP Exec Recruiting & Leadership Development
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Business exercise to better understand your skills and experiences, based on a few days’ preparation time and a 60 min working meeting with Ryan, Flore and Luco (Docplanner Co-Founder and Chief People Officer)
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Final meeting with team
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Offer (subject to references)
We're excited to hear from you soon!
What We Do
With a global mission to “make the healthcare experience more human”, Docplanner creates digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient journey to work together more seamlessly