Executive - Social Media

Posted Yesterday
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Gurugram, Haryana, IND
In-Office
Junior
Consumer Web • Information Technology • Travel
The Role
Develop and execute ixigo’s social media strategy across Facebook, Twitter, Instagram, YouTube, and LinkedIn. Responsibilities include defining brand voice, creating content, managing campaigns, engaging communities, moderating user-generated content, coordinating brand and product marketing campaigns, working with influencers, maintaining social calendars, and tracking current trends. The role collaborates with creative, content, marketing, and other teams to deliver campaigns on schedule.
Summary Generated by Built In
Company Description

Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo (Le Travenues Technology Limited) is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travellers in making smarter travel decisions by leveraging artificial intelligence. The ixigo, ConfirmTkt and AbhiBus apps allow travellers to book train tickets, flight tickets, bus tickets, hotels, and cabs, and provide travel utility tools and services developed using in-house proprietary algorithms and crowd-sourced information. With over 54 crore Annual Active Users in Fiscal 2025, ixigo is the leading OTA for Next Billion Users in India. For more information, please visit http://www.ixigo.com.

Job Description

Roles and Responsibilities

The Executive - Social Media should be a dynamic self starter with extensive experience in Social Media Management, Content Strategy and Brand Community Building. This person would be responsible for creating ixigo social media strategy across platforms like Facebook, Twitter, Instagram, Youtube, and Linkedin with inputs from both internal and external stakeholders. They will also be instrumental in all ixigo Brand campaigns. Key responsibilities will include:

  • Define the brand voice across social channels and create share worthy content

  • Manage social media campaigns and day to day activities across all Social media platforms

  • Ideation of ongoing brand campaigns 

  • Plan and implement Social Media Marketing Strategy, take ownership of the project and deliver within timelines

  • Engage in customer conversations on Social media platforms and moderate user generated content

  • Use contests, games and other interactive mediums for audience engagement

  • Create and maintain an exhaustive Social media calendar

  • Ideate, conceptualize and develop concepts in coordination with the creative and content team

  • Work on Product marketing campaigns and consistently engage with influencers . Amplify major product release/innovations across social handles

  • Stay in line with all latest social media trends and prepare social media calendars 

  • Work on creation of content in various social media formats such as reels, stories, posts, etc. 

Qualifications

  • Full Time Graduate/Post Graduate in English / Journalism / Mass communication / Advertising.

  • 1-2 years of experience in managing social media, content writing, brand management, editing, etc. 

  • The ideal candidate should be an avid social media enthusiast with a good personal following across social media platforms 

  • Strong creative writing skills with impeccable command over grammar. 

  • High energy and drive to work in a startup environment

  • Excellent team player

  • Strong communication skills

  • Ability to manage multiple projects simultaneously, work within a marketing team,  and other departments.

  • Savvy with social media trends including Facebook, Twitter, Instagram, etc.

  • Knowledge of social media management tools such as Hootsuite will be a plus.

Additional Information

Responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.

Skills Required

  • Full-time graduate or postgraduate degree in English, Journalism, Mass Communication, or Advertising
  • 1–2 years of experience managing social media, content writing, brand management, editing, or related work
  • Strong creative writing skills and excellent command of grammar
  • Strong communication skills
  • Ability to manage multiple projects simultaneously and work across marketing and other departments
  • Knowledge of social media trends and platforms including Facebook, Twitter, and Instagram
  • Social media enthusiasm and a good personal following across social media platforms
  • High energy and willingness to work in a startup environment
  • Ability to work effectively as a team player
  • Knowledge of social media management tools such as Hootsuite
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The Company
HQ: Gurugram
597 Employees
Year Founded: 2007

What We Do

ixigo is a technology company focused on empowering Indian travelers to plan, book, and manage their trips across rail, air, buses, and hotels, leveraging artificial intelligence to help them make smarter travel decisions.

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