We are looking for highly motivated and adaptable Executive, Sales & Marketing (Insurance) to join our dynamic team at Carsome Capital Sdn Bhd. In this role, you will play a key part in ensuring smooth and efficient insurance operations, from policy administration to customer engagement and sales support. The ideal candidate is detail-oriented, proactive, and customer-focused, with excellent communication skills and a passion for learning in a fast-paced environment.
Your Day-to-DayInsurance Policy Administration
- Process insurance-related transactions accurately and efficiently, including quotations, cover notes, endorsement, renewals, and cancellations.
- Maintain and update client policy information in the system, ensuring accuracy and compliance with company and regulatory standards.
- Organize and manage insurance policies meticulously to ensure data completeness and integrity.
Stakeholder Communication & Customer Service
- Serve as the primary point of contact for clients, partners, and third-party vendors via phone, WhatsApp, and email.
- Deliver professional and empathetic customer service, fostering long-term relationships and client satisfaction.
- Coordinate meetings, appointments, and prepare presentation materials as required.
- Collaborate closely with the sales team to achieve and exceed departmental sales targets.
- Perform basic data computation, reporting, and analysis to identify sales trends and support strategic decision-making.
- Proactively contribute ideas and initiatives to drive business growth and enhance overall sales performance.
- Assist with additional sales or marketing activities as assigned by management.
Compliance & Continuous Improvement
- Adhere strictly to company policies, procedures, and all legal and regulatory requirements.
- Stay adaptable and open to evolving responsibilities as the team and business continue to grow.
- Fresh graduates are encouraged to apply.
- Strong communication and interpersonal skills
- Positive attitude, strong initiative, and eagerness to learn
- Comfortable with phone-based customer interaction and follow-ups.
- Basic proficiency in Microsoft Excel and other office applicants
- Opportunity to grow with a leading automotive fintech company.
- Dynamic, collaborative, and supportive work culture.
- Exposure to diverse aspects of insurance operations, sales, and customer engagement.
Top Skills
What We Do
CARSOME is Southeast Asia’s largest integrated automotive e-commerce platform. With operations across Malaysia, Indonesia, Thailand, Singapore, and the Philippines, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience. The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient, and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 1,700 employees across all its offices. CORE VALUES: • Customer First • Your Problem is My Problem • Yesterday's Best is Today's Baseline • Think Big, Start Small • Do More With Less • Stay Grounded • Be an Owner For more information, please visit www.carsome.com. CARSOME Sdn Bhd (1101954-M)
