Executive, Sales Administration

Posted 2 Days Ago
Be an Early Applicant
Lumut, Manjung, Perak
1-3 Years Experience
Food
The Role
The Executive of Sales Administration is responsible for supporting sales operations, managing paperwork, and ensuring customer service excellence. Tasks include validating documents, preparing sales records, monitoring performance data, and collaborating with teams for effective task delivery. The role requires analyzing customer complaints and suggesting process improvements.
Summary Generated by Built In

Company Description

Malayan Flour Mills Berhad (MFM) is an established billion-ringgit public listed food manufacturing company. We aspire to be a leading food manufacturing enterprise in the region. 

We currently operate in three countries, namely in Malaysia, Vietnam and Indonesia and will continue to expand our business in the near future. 

MFM is honored to be a recipient of the HR Asia Best Companies to Work for in Asia 2018 (Malaysia Edition). This recognition is dedicated to every employee of MFM who has made MFM a great place to work in and also reflects our motto in which “we strive to create a great place for great people to do great work”.

Join us today! https://www.mfm.com.my/careers/ 

Job Description

  1. Responsible for providing support on all sales related operational matters, sales administration process and paperwork as well as supporting sales team to achieve targets set by the Management. 
  2. Review and validate all documents are completed before proceeding for preparation and compilation of statement to HQ finance statement for payment processing. 
  3. Prepare sales administration documents and perform preliminary review before submitting for approval. 
  4. Manage and monito customer complaints response time to provide excellent service level to Live Bird (LB) sales customers. Adhere to the SOP of handling customer complaints with feedback to the sales team. 
  5. Accurately analyze and monitor farm performance data from Contract Farming (CF) and Open Market Buy Back (OMBB) farm, subsequently ensure that the information is updated and submitted for approval. 
  6. Suggest improvement plans for all administration processes by providing regular feedback and suggestion. Propose possible solution options with respective risk / benefits associated to expedite problem solving when issues arise. 
  7. Plan and work collaboratively with colleagues within the function and across the organization to ensure departmental task are effectively and efficiently delivered. 
  8. Perform any other tasks or assignments as directed by the Management from time to time. 


Qualifications

  1. Bachelor degree / Diploma in Sales & Administration or equivalent.
  2. 1-2 years experience in Sales Administration or equivalent.

Additional Information

MFM is honored to receive the following awards:

2019

- Human Resources Asia Recruitment Awards 2019, Best Onboarding Experience (Bronze)

2018

- HR Asia Best Companies to Work for in Asia 2018 (Malaysia Edition)

I'm interested

The Company
Federal Territory of Kuala Lumpur
317 Employees
On-site Workplace
Year Founded: 1961

What We Do

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion. MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day. With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals. Building the workforce of the future…Today. We invite you to be part of our team! Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.

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