We are seeking a highly motivated coordinating
individual to join the Onboarding and Implementation Team. This role is
responsible for executing customer onboarding who have availed compliance
related services, end‑to‑end implementation activities, and ensuring successful
delivery of projects to the dedicated support teams. The ideal candidate is
detail‑oriented, process‑driven, and proactive, with strong ownership of
deliverables.
Requirements
A. Implementation
& Delivery - Initiate communication on a daily to weekly basis with client
to begin service and gather all the necessary information.
B. Translate
business requirements into clear, actionable specifications and document every
process
C. Coordinate
activities between client and processing teams within the company to complete
the activity.
D. Own
delivery timelines and ensure milestones are achieved without delay and
escalations
E. Stakeholder
Management - Communicate clearly and effectively with clients, cross-functional
teams, field executives and other internal stakeholders
F. Maintain
high responsiveness across email, chat, and project channels.
2. Minimum
Qualifications
A. 2
- 5 years of experience in client handling, implementation, onboarding,
consulting, account management, or related fields.
B. Strong
written and verbal communication skills (non‑negotiable).
C. Ability
to document processes and client requirements with clarity and structure.
D. Proven
quick responsiveness and ability to manage multiple parallel tasks.
E. Comfort
working cross-functionally with finance, processing teams, field executives,
and product teams.
F. Ability
to understand technical concepts and translate them for non-technical
stakeholders
G. Experience
with project management tools such as Excel and Word.
3. Soft
Skills & Work Style Expectations
A. Excellent
communication skills (written and verbal).
B. High-quality
documentation skills: The ability to create structured, clear, reusable
documentation.
C. Quick
responsiveness: The ability to manage stakeholder expectations and respond
within expected SLAs.
D. Strong
ownership and accountability.
E. Analytical
and structured problem-solving mindset
F. Positive
attitude, flexibility, and willingness to learn quickly.
Skills Required
- 2–5 years of experience in client handling, implementation, onboarding, consulting, account management, or related fields
- Strong written and verbal communication skills
- Ability to document processes and client requirements clearly and structurally
- Quick responsiveness and ability to manage multiple parallel tasks
- Ability to work cross-functionally with finance, processing, field, and product teams
- Ability to understand technical concepts and translate them for nontechnical stakeholders
- Experience with project management tools such as Microsoft Excel and Microsoft Word
- Strong ownership, accountability, analytical problem-solving, flexibility, and willingness to learn
What We Do
Aparajitha Corporate Services is an India-wide compliance service provider delivering knowledge-driven, technology-enabled labour, industrial, financial, employment, environmental, health and safety, corporate, and related regulatory solutions. It helps businesses secure licenses and registrations and manage compliance across domains, combining consulting expertise with digital tools such as Simpliance, its compliance automation platform, to make governance, risk, audit, and compliance processes more efficient.
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